
Danielle Mallia
Admissions Coordinator

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About me
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Education

Eastern Michigan University
2013 - 2015Bachelor's degree Health/Health Care Administration/Management
Amberton University
2017 - 2019Master of Business Administration - MBA Project Management
Experience

Heartland Manor
Apr 2015 - Aug 2015Admissions Coordinator Liaison between the hospitals and patients for coordination of care and transportation to the facility Monitored databases to verify insurance, compatibility and hospital discharges who are in need of SNF care Developed and executed marketing events leading to a 20% increase in census Marketed effectively to complete multiple sales simultaneously while using patient tracking systems Tracked success metrics through data analysis with month-end/ start of day/ end of day reports Show less

Amerimed
Aug 2015 - May 2016Intake Coordinator Managed audit flow, verified patient benefits, coordinated accordingly with case managers, liaisons and patients Knowledge of Infusion medication, supplies, CPR+ computer software as well as ICD 9 and 10 codes. Coordinate initial start of care for patients and perform admission follow up calls / patient satisfaction survey

Great Expressions Dental Centers
Aug 2016 - Sept 2017Practice Administrator Conducted finances, inventory, procedures, claims processing, and appeals Increased revenue by processing insurance claims and resolving discrepancies efficiently. Managed staff and office duties by creating patient and office schedules, recruiting, hiring, and terminating. Maintained compliance with state and federal regulations including OSHA and HIPAA compliance Marketed the practice through cold calls, mailings, vendor and sponsoring events to increase patient census Developed and lead stand up meetings daily detailing goals, objectives, and targets. Influential in EMR implementation and update Show less

Michigan Forklifts
Oct 2017 - Feb 2020Project Manager Direct essential systems of accounting, collections and human resources Increased company growth by monitoring the organization, with reports, tracking systems and data analysis Acquired and retained customers by knowing and understanding customer desires and exceeding expectations Managed project budgets of $300k and more, ensuring expectations are overachieved. Coached project team to ensure understanding of all roles, responsibilities, documents, practices, and contracts Performed risk analysis to strategize the goals and crucial components of project to obtain successful outcomes Drastically reduced organization expenditures with contract negotiation and revisions. Utilize best practices of agile and scrum project management while maintaining the Road Map. Manage implementation of ERP programs and management software updates Show less

Enmark Systems, Inc.
Jan 2023 - now▪ Responsible for planning, organizing, allocating resources, and executing plans to successfully achieve the organizations' specific goals. ▪ Facilitate scrum ceremonies such as sprint planning, stand up’s, retrospectives, estimations, demos, and reviews. ▪ Implement agile and scrum practices within all teams ▪ Integration planning and monitoring ▪ Develop metrics that help show progress and provide management insight to the team. ▪ Supervised and Developed training program ▪ Responsible for end-to-end project management covering complete project lifecycle.▪ Implements process improvements of new methodologies for software development and project management ▪ Ability to provide support for an ERP ▪ Responsible for managing backlog to identify risks, provide status reports, escalation of any issues, problem-solving, schema planning, and reporting between departments. ▪ Meeting management: lead, take minutes, develop agendas ▪ Culture ambassador and human resource liaison Show less
Director of Project Managemet
Feb 2020 - nowDirector of Support
Jan 2023 - Jul 2023
Licenses & Certifications

Scrum Master Certified (SMC)
SCRUMstudy - Accreditation Body for Scrum and AgileOct 2020.webp)
Certified Pharmacy Technician (CPhT)
Pharmacy Technician Certification Board (PTCB)Jul 2013
Scrum Fundamentals Certified (SFC)
SCRUMstudy - Accreditation Body for Scrum and AgileApr 2020
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