DENNIS ASARE

DENNIS ASARE

IT Support Specialist

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location of DENNIS ASAREDubai, United Arab Emirates

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  • Timeline

  • About me

    IT Support Assistant Specialist | Web-Based Support | Software Troubleshooting | Analytics

  • Education

    • Central University

      2007 - 2011
      Bachelor of Science - Bsc ADMINISTRATIO(BANKING AND FINANCE
  • Experience

    • GLOBAL STAR SYSYTEMS

      Apr 2007 - Mar 2022
      IT Support Specialist

      Tackled troubleshooting and problem resolution to support end-user technical issues.Implemented security measures to protect sensitive information from unauthorized access.Developed and implemented data collection systems and strategies to optimize statistical efficiency and data qualityCollaborated with IT and business process owners to enhance system requirements for analytical purposes.Assessed programs to identify risks or problems to determine appropriate responses.Provided data-driven solutions to support decision making.Simulated software production environments to allow for enhanced testing.Developed and executed test plans, cases and scripts to ensure software quality.Completed unit and regression tests on software and individual modules.Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems.Monitored performance metrics throughout development process for optimal results.Utilized data analytics tools to monitor customer satisfaction levels. Show less

    • TFM EXPRESS LLC

      Jun 2023 - now
      Inventory Specialist

      Monitored database system to prepare and deliver customer orders on time.Maintained accurate and up-to-date inventory records.Negotiated with vendors to secure best pricing and terms for inventory purchases.Implemented cost-saving strategies to reduce overhead expenses.Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.Participated in the selection and implementation of new inventory management technology.Oversaw efficient receiving and inventory management to keep stock within optimal levels.Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.Monitored stocking areas to adjust volumes and storage requirements driven by production activity.Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.Investigated discrepancies between physical count and computer records.Performed inventory cycle counting and identified discrepancies. Show less

  • Licenses & Certifications