Roxanne Castelyn

Experience

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  Angola Air Services

  Jun 2006 - Aug 2007

  Aviation stores Manager
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  Technofin

  Mar 2008 - May 2009

  Sales and office administrator
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  Net 1 Applied Technologies

  Sept 2009 - May 2010

  Office Administrator
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  Visualisation

  May 2010 - Jun 2014

  Administrator/accounts/PA
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  Executive Avionic Solutions

  Jun 2014 - Nov 2014

  PA/Adminstrator
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  Blue Label Telecoms

  Sept 2016 - Mar 2017

  Warehouse Manager

  Management of Staff Ensuring all projects carried out efficiently and to deadlines Liaison with international and local suppliers Compiling of weekly reports Compiling of Product catalogues Invoicing Statements Direct liaison with CEO’s Client liaison/ problem solving General Office Management Drafting and overseeing approvals of user manuals Stock Management Ensure compliance with customer procedures/ invoices / deliveries Maintain and create database of suppliers, products and personnel Maintain employee files Source new employees as required Show less

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  Adapt Global

  Jun 2017 - May 2018

  Aftersales Administrator

  1. Aftersalesa. Ordering and controlling spare parts for new productsb. Reconciling information from service providers andcustomers to ensure correct and reliable datac. Alerting to trends on any faults per modeld. Evaluate service provider competencies andfacilitating improvementse. Weekly reporting on collections and repairs2. Reportinga. Liaising with the Product manager on product faultsb. Compiling reports for manufacturers for productimprovementc. Compiling a summary per device regarding returnvolumes, times and faultsd. Keeping track of spares consumptions and repeatreturns on products3. Service partners a. Building relationship with aftersales partners to ensuremost efficient service delivery.b. Assist with Stocktaking when required.c. Monthly reporting regarding service partnerperformance.4. Work Ethicsa. Motivating, organising and encouraging team workwithin my workforce to ensure productivity targets aremet or exceededb. Work Well within my team, willing to assist myFellow colleaguesc. Always focusedd. Work quickly, neatly and thoroughlye. Ensure you keep good time keepingf. When speaking to customers, I ensure the bestlevels of customer care.Repair Centrea.Setup a fully functional Repair Centre from inception.b. Managing 15 Staff members and ensuring functions are carried out.c. Problem solvingd. Project management Show less

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  Unemployed

  Mar 2019 - Nov 2019

  Manager
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  Seren House Cottage School

  Jan 2022 - Jul 2024

  Teacher

  Engineering