Jason Seldon

Experience

• 

  Merlin Research

  Jun 1987 - Jun 1988

  Trainee Operator

  CRAY computer operator

• 

  Admiral Computing Ltd

  Jun 1988 - Jul 1989

  Tandem Operator
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  Forward Trust (Midland Bank)

  Jul 1989 - Oct 1989

  Senior Tandem Operator (Consultant)
• 

  Dell Technologies

  Oct 1989 - Apr 1990

  Senior Tandem Operator (Consultant)
• 

  Bank of England

  Apr 1990 - Nov 1990

  Tandem Operator (Consultant)
• 

  Credit Suisse

  Dec 1990 - Oct 1991

  Tandem/Atlas Operator (Consultant)
• 

  LINK INTERCHANGE NETWORK LIMITED

  Nov 1991 - Mar 1992

  Tandem Operator (Consultant)
• 

  First National Bank of Chicago

  Mar 1992 - Nov 1992

  Tandem/FIRST Operator (Consultant)
• 

  Credit Suisse

  Nov 1992 - Feb 1993

  Tandem/Atlas Operator (Consultant)
• 

  ING Nederland

  Feb 1993 - Aug 1996

  Tandem Support
• 

  Deutsche Bank

  Oct 1996 - Mar 1997

  Tandem/Atlas Operator (Consultant)
• 

  Korea Development Bank

  Mar 1997 - Aug 1997

  Application Support (Consultant)

  Set up bespoke banking applications on a newly installed Himalaya K200Data migration using CUIInstalled TMF, Mediacom and RSC for PC terminal emulationTrained the in-house team onto Tandem and was responsible for system & team managementDeveloped TACL and Visual Basic menus, to aid the day-to-day housekeeping operations of the Tandem system

• 

  ING Nederland

  Aug 1997 - Jun 1998

  Tandem Analyst (Consultant)

  Member of a remote system management team, supporting 31 European Tandem systemsDeveloped Enforms & reports for usersPlanned & implemented applications to new branchesResponsible for all application security aspectsCreated personalized functions for users

• 

  Rabobank

  Jun 1998 - Nov 2002

  Responsible for support & development of Atlas, Tandem, SWIFT Flexcube. Close liaison with users required, ensuring fast support response. Instrumental in setting up & supporting IS (an Access database for Atlas report sharing between users & departments). This included all user training.Built & tested many Atlas environments for upgrades, including extensive use of CUI (software tool used to perform global changes over the Atlas database using Excel macros)Installed and supported Prognosis softwarePart-developed, project managed & tested/installed a new Position Purge routine for Atlas to replace MPCT's original CPMPG & CPOPGTested/installed and project managed the Base Currency Conversion for all branches running Atlas, to enable Euro compliance Show less

  • Technical Application Support Analyst

    May 2000 - Nov 2002

  • Technical Application Support (Consultant)

    Jun 1998 - May 2000
• 

  Aleri Global Banking

  Jun 2006 - Dec 2006

  Operations & Application Support

  Monitoring and support of Société Géneralé Atlas banking applicationMaintenance of 4 Himalaya K2000Tandem & Atlas housekeeping. Basic operations, support & management.

• 

  Verint

  Feb 2007 - May 2013

  Senior Technical Support Specialist

  Voice Recording Working as 1 & 2 line support for all versions of Witness/Verint TDM & IP recording products up to the latest V11, as well as all legacy solutions including Eyretel MediaStore, QM & ContactStore.Provide technical support, guidance and problem resolution to internal and external customers.Communicate with clients and understand their technical requirementsProvide technical direction to customers and partners with regard to upgrades & installationsProvide documentation, test plans and time-scales for the proposed resolutions Show less

• 

  HID

  Oct 2013 - now

  Working in the IAMS (Identity & Access Management Solutions) business unit as a Senior Support Engineer for ActivID products, including ActivID Appliance (4TRESS), AAA, CMS (Credential Management System) & OMNIKEY. Global Support Champion for ActivID ApplianceHID Global is the trusted source for the creation, use, and management of secure identities for millions of customers around the world.HID Global® is an ASSA ABLOY Group brand. For more information, visit www.hidglobal.com Show less

  • Staff Technical Support Engineer (RFID)

    Mar 2023 - now

  • Senior Technical Support Engineer & Product Specialist (OMNIKEY)

    Jun 2018 - Mar 2023

  • Senior Technical Support Engineer & Product Specialist (4TRESS)

    Oct 2013 - Jun 2018