Ashley Newsom

Experience

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  Pizza Hut

  Feb 1999 - May 2001

  Office Clerk
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  Russellville Printing Co

  May 2001 - Mar 2002

  Graphic Designer
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  EDS Corporation

  Mar 2002 - Jul 2005

  • Business Analyst

    Jul 2004 - Jul 2005

  • Technical Editor

    Mar 2002 - Jul 2004
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  Freelance

  Sept 2004 - Sept 2005

  Webmaster
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  TEKsystems

  Sept 2005 - May 2006

  Business Analyst
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  Acxiom

  May 2006 - Dec 2021

  Responsible for managing changes across an entire solution. Ensures individualized solutions incorporate clients’ and Acxiom’s overall business strategy and technical vision. Engages in all solution communications with client and engage in its progress throughout the implementation phase. Has ownership for the end-to-end solution design and implementation technical oversight through to transition into Production. Consults with clients for proposed changes, process improvements, issues or research of client data inquiries. Show less Delivery Analyst delivers data, data products, and information that drive our client’s multi-channel marketing capabilities. They understand the details of client’s data and Acxiom’s products to ensure that clients and third-party vendors receive clean, enhanced, segmented, ready-to-market data. They strive daily to improve quality and adhere to standard processes and procedures. They work with clients and third-party vendors to begin to understand requirements and escalate issues with a focus on maintaining a seamless process flow. They analyze, troubleshoot and modify processes and data to ensure efficient delivery of services to Acxiom clients. Maintains a broad understanding of Acxiom's processing and product capabilities and utilizes that understanding to optimize delivery of services. Mentors less experienced team members. Show less

  • Solution Architect

    Jul 2010 - Dec 2021

  • Client Delivery Analyst

    May 2006 - Jul 2010
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  Gainwell Technologies

  Jun 2021 - Mar 2022

  Senior Professional Business Analyst

  Responsible for meeting with internal clients to document and define requirements for repeatable processes to be transitioned from manual/human processing to robotic automated processing. Job DutiesServe as team mentor and lead business analystCreate detailed Visio flows and project documentation of repeatable processesManage projects using Agile methodologyPlan and track projects via Azure DevOpsWork with internal client SMEs and executive leadership to gain approval on project designs, requirements and process improvementsCreate test plans for projectsAssist the developers with projects and serve as the link between internal teams and developers Show less

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  LiveRamp

  Mar 2022 - now

  Technical Account Manager