
Amanda Rosenblatt
Administrative Assistant & Billing Clerk

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About me
Over the Edge, Experience Logistics Coordinator. Additional Skills: Marketing | Copywriter | SEO | Event Management | Copy Editor | eCommerce | PPC | CX | Digital Asset Management | Public Relations
Education

Degreed & SAP SuccessFactors LMS Courses
2021 - 2024Engagement & Human ResourcesEngagement Training = 30.75 hours so far of training in HR, Engagement, and Soft Skills relative to position, as well as my existing 2+ years of hands on engagement and budget management. No Certifications yet.

Suffolk University
2005 - 2009Bachelor's of Science Journalism Communication, GeneralActivities and Societies: Suffolk Free Radio (held 2 positions in office for group), Office of Disability Services, Volunteer Services, Who's Who Among Students in Universities & Colleges, & The Suffolk Journal (newspaper). Dean Scholar. Went to school for, and achieved, a Degree with a Print Journalism concentration. Participated in the University newspaper, was the manager and participant for their campus radio station, volunteered, participated in a film festival competition (was selected to be screened while also nominated for an award), and helped improve the menu options for the cafeteria system on campus. This is among many other accomplishments while I attended school here.Graduated with transfer… Show more Dean Scholar. Went to school for, and achieved, a Degree with a Print Journalism concentration. Participated in the University newspaper, was the manager and participant for their campus radio station, volunteered, participated in a film festival competition (was selected to be screened while also nominated for an award), and helped improve the menu options for the cafeteria system on campus. This is among many other accomplishments while I attended school here.Graduated with transfer of credits from both Columbia College Chicago and MCLA. Show less
Experience

DR Medical LLC
Dec 2009 - Feb 2014Administrative Assistant & Billing ClerkRevenue cycle operations. Entered data from hospitals, doctor's offices, & specialty providers into the internal system while following HIPAA guidelines. Validated insurance. Led the Collections team. Utilized soft skills to collect coinsurance payment amounts from clients. Brainstormed with management about innovative B2B marketing ideas. Named "Employee of the Month" multiple times. Achieved Billing Clerk Certification during time with this employer - no certification expiration date. Reduction in workforce due to layoffs, February 2014 - sought out a new career. Show less

TrendSource, Inc.
Aug 2014 - Nov 2014Project Specialist/SupervisorRecruited contractors, both new candidates and those in our database, to do auditing jobs for corporate grocery chains, fast food restaurants, and helped recruit for other departments. Managed contractors to be sure they were on track to complete, turn in their data, and be paid for correct work. Proofread and corrected data input by auditors to ensure quality standards were met. Responsible for new recruiting ideas. Project ended in late November. Went back East to be with family, then upon return in December, went to take courses with local employment center to further strengthen skills. Contractor position ended/temporary. Show less

Greater San Diego Business Association
Feb 2015 - Mar 2015Administrative AssistantWorked at this advocacy and chamber of commerce office. Typed out transcripts of interviews for the newsletter, cleaned up their database, optimized their website, along with other clerical duties such as mailings and filing. Was able to obtain full time work elsewhere, but enjoyed my time helping the GSDBA!

Federal Home Loan Centers
Mar 2015 - Dec 2015Web Content SpecialistMonitored social media platforms, created press releases, crafted copy, designed graphics, and built community connections. Developed 50-page training manual and various stock materials for the organization. Drove a CRM audit project. Gathered a realistic understanding of USA military veterans benefits, in order to better serve that community. Helped increase SEO and social media presence for both Federal Home Loan Centers and VA Home Loan Centers. Reduction in workforce due to layoffs, December 2015 - sought out a new career. Show less

Women of Wrestling
Feb 2016 - Mar 2016Social Media SpecialistFemale wrestling entertainment company. Content related tasks in the areas of Twitter, Facebook & Instagram, as well as fan relations brain storming. Temporary, less than part time work.

Shop Floor Automations, Inc.
Jun 2016 - Apr 2019Marketing CoordinatorDrafted press releases, designed graphics, developed advertisements, sent email blasts, managed corporate blogs, optimized SEO, and oversaw CMS site handling for this manufacturing integrator. Coordinated social media, organized events, executed video marketing, monitored PPC campaigns, analyzed ROI, wrote technical documentation, crafted UX content, compiled case studies, managed content, and conducted B2B customer research. Modernized the company’s marketing techniques to establish a strong social media presence, targeting a younger audience, designed engaging graphics, and implemented creative marketing strategies. Collaborated with nonprofits, and networked with influencers, resulting in increased audience engagement, higher sales, and widespread recognition in the manufacturing integration industry.Event and tradeshow coordination. Handled arrangements for hotels, booth materials, promotions, and onsite publicity for industry trade shows where attendance has surpassed 100k people. Such shows have taken place at the Los Angeles Convention Center, McCormick Place in Chicago, the Las Vegas Convention Center, and more. Show examples: IMTS and FabTech. Gave ample notice - had to move across country due to family obligations - option to continue as a full time, W2, remote position was not available, at this time. Show less

Megastar Advisors
Apr 2019 - Jun 2019Content, Social Media & SEO SpecialistOrganic social media strategies, SEO cleanup of properties, crawl/301 work, and additional contributions such as graphic design, video editing, assistance with email blast content, and CRM automation for email blasts. Also completed tasks of content proofreading, contacting advisors for insight on their marketing materials, and necessary research.

Affinitiv Inc
Jul 2019 - Mar 2020Marketing Services CoordinatorFKA Autoloop - Enterprise level, marketing agency experience. Led email campaigns for 500+ stores/clients. Improved revenue for sales and service departments. Conducted HTML edits and data processing. Supported in archiving print projects and ensuring email campaign link quality control. Assisted in prep for trade shows. Had to impart very clear directions to external teams via Jira and Salesforce tickets in order for production on custom campaigns to be carried out in a timely manner.Effectively collaborated with the sales team upon surge in dealerships to navigate client communications strategically while assessing team bandwidth. Redistributed dealership responsibilities to balance workloads effectively, resulting in satisfied clients and enhancing sales-marketing liaison. Auto industry layoffs & furloughs looming from 2020 pandemic - went to Winn Tech to avoid potential job gap. Show less

Winn Technology Group
Mar 2020 - Oct 2020Retention & Recruitment SpecialistJPMorgan position through Winn Tech - Enterprise level experience. Involved research, phone communication, customer service, financial knowledge, and data entry. Use of Excel, Salesforce, Outlook, RingCentral, Skype, and Zoom. Helped this department meet its annual retention goal before Q2 of 2020 has even closed. Also assisted Recruitment department in enrolling suppliers in a financial initiative. Heavy call volume and fast data entry required. Received commendations from JP Morgan Executives, the owners of Winn Tech, was able to retain millions of dollars of spend in a specific JPM program, plus I was able to recruit a volume of $120k+ in small accounts for the program. Opportunity to work in the Marketing field again opened up - given offer - left with ample notice. Show less

ITU Online
Oct 2020 - Apr 2021Public Relations SpecialistOptimized SEO and social media presence on leading platforms. Conducted quality assurance testing for eLearning LMS. Edited and proofread various written materials, including technical documents and press releases. Drafted UX content and managed editorial calendars for projects. Coordinated email marketing campaigns and newsletters. Increased SEO rankings for employer and gained the organization an industry award during my time at ITU Online. Assisted students in obtaining affordable multimedia educational resources towards certification in the fields of IT, cybersecurity, project management, and many other professional course paths. Reduction in workforce due to layoffs, April 2021 - sought out a new career. Show less

Nielsen
Jun 2021 - Mar 2024Rich Media SpecialistWorked for Gracenote, a Nielsen company - Enterprise level experience. Oversaw content, editorial QC, photo edits, & documentation for entertainment data - primarily films. Used digital asset management, editorial database, & project management software to complete tasks. Surpassed quarterly metrics to help my team exceed their goals. Prepped and presented training sessions for large groups of people while working for organization. Three of my referrals were hired.Lead a wellness program for 250+ colleagues in Florida, encouraging employee engagement. Organized community volunteer initiatives and was enlisted to write a global employee engagement manual for team leaders. Received 79 commendations, won 7 awards, and was nominated for Inclusion & Cross-Functional Collaboration Award. Also participated in Business Resource Group activities for improved company culture.Consistent collaboration with the editorial department via copy editing tasks that lined up with rich media specialist tasks. Was on a career track to move into a copywriting/editorial role. Reduction in workforce due to layoffs, March 2024 - seeking a new career. Show less

Over The Edge
Jul 2024 - nowExperience Logistics CoordinatorLogistics of equipment, sales assistance, marketing strategy (social media posts/SEO), scheduling, event management, media relations, influencer marketing, evaluation of local tourism markets, tourism development organizations, integration of venue products/enhancements, contract preparation, graphic design assets, digital asset management via Cloud storage, customer relations, project management software, finding cost saving measures for promoting events, marketing collateral creation/editing, international travel, and other tasks relative to the Experience product from Over the Edge. Email Marketing ROI: Have been able to convert 15% of segmented email blast lists into active leads. Event planning revenue: Have assisted with coordination of events that have resulted in 300+ transactions, $95.8K in revenue, and $145K raised for 100+ nonprofits within a 6 month time period (AUG 2024 - JAN 2025). Each event has involved my contributions of booking software listings created, troubleshooting, social media marketing, website updates, customer service via manual bookings, refunds, custom packages, CRM entries, waiver coordination, customer manifests, certificates of insurance, permits, press releases, tourism development site listings, influencer marketing, celebrity outreach, abandoned cart optimization, employee scheduling, payroll coordination, recruiting assistance, graphic design to elevate sales, and seeking sponsorships. Software used: SalesForce, Microsoft Planner, Microsoft Sharepoint, Microsoft Word, Microsoft Excel, Loomly, Photoshop, Outlook, Teams, Zoom, ActiveCampaign, Wordpress, PeekPro, Google Drive, Canva, & Ringcentral. Show less
Licenses & Certifications
- View certificate

Build an Ecommerce Site in 30 Minutes with Shopify, WooCommerce, Squarespace, and Wix
LinkedInApr 2024 - View certificate

Building Rapport with Customers
LinkedInApr 2024 - View certificate

Setting a Marketing Budget
LinkedInFeb 2019 - View certificate

Communicating with Emotional Intelligence
LinkedInApr 2024 - View certificate

Creating Positive Conversations with Challenging Customers
LinkedInApr 2024 - View certificate

Managing Brand Reputation
LinkedInFeb 2019 - View certificate

Leading a Marketing Team
LinkedInFeb 2019 - View certificate

Social Media Marketing: ROI
LinkedInFeb 2019 - View certificate

Danny Sullivan on SEO
LinkedInJan 2019 - View certificate

Billing Clerk Competency Certificate
DmetrainSept 2013
Honors & Awards
- Awarded to Amanda RosenblattInclusion & Cross Functional Collaboration Award Gracenote Dec 2023 Nominated for an Inclusion & Cross Functional Collaboration Award from Gracenote during our End of Year 2023 Town Hall
- Awarded to Amanda RosenblattLeadership Award Nielsen's Corporate Citizenship team - Shannon Coyne Rosado Oct 2023 Given an Leadership award from Nielsen's Corporate Citizenship team for Nielsen Global Impact Day 2023. Nominated by my peers for driving engagement and community-building for the company to increase employee volunteering metrics.
- Awarded to Amanda RosenblattNielsen's Bronze Simply Excellent Award Revathi Balasubramaniam, Software Quality Assurance Leader Dec 2022 Nielsen's Bronze Simply Excellent Awards for the Core Value of Inclusion for running an engagement program for Florida-based employees.
- Awarded to Amanda RosenblattNielsen's Bronze Simply Excellent Award Thomas Donato, Senior Operations Director, Ad Intel Dec 2022 Nielsen's Bronze Simply Excellent Award for The Core Value of Inclusion - for my work with the PRIDE BRG at Nielsen. Networking with GLBTQA coworkers about concerns pertaining to representation in the media and benefits through work for our community of colleagues.
- Awarded to Amanda RosenblattNielsen's Bronze Simply Excellent Award Justin Mathew, Staff Engineering Scientist Dec 2022 Nielsen's Bronze Simply Excellent Award for the core value of Inclusion for running an engagement program for Florida-based employees.
- Awarded to Amanda RosenblattNielsen's Bronze Simply Excellent Award Wayne McClure, System Engineer II Dec 2022 Nielsen's Bronze Simply Excellent Award for the Core Value of Courage for running an engagement program for Florida-based employees.
- Awarded to Amanda RosenblattNielsen's Silver Simply Excellent Award Chrysoula Young, Manager, System Management Dec 2022 Nielsen's Silver Simply Excellent Award for The Core Value of Inclusion for running an engagement program for Florida-based employees.
- Awarded to Amanda RosenblattNielsen's Bronze Simply Excellent Award Thomas Bilodeau, Enrichment Team Manager Mar 2022 Bronze Nielsen Simply Excellent Awards for The Core Value of Inclusion for participating in team engagement activities while completing expected metrics.
- Awarded to Amanda RosenblattGracenote's Associate in the Spotlight Julie Stowell, Governance & Strategy Manager. Nov 2021 Associates with Gracenote & Nielsen are recognized for outstanding contributions to coworkers, clients, and more!
- Awarded to Amanda RosenblattCybersecurity Excellence Awards Cybersecurity Insiders Mar 2021 I lobbied for and spearheaded for our company to apply for these awards. Due solely to my efforts, we won two awards for the Cybersecurity Excellence Awards of 2021, which also included press/PR/social media coverage after awards were administered. We won for Best LMS (Learning Management System) and Best Solution for Individual & Team Training.
- Awarded to Amanda Rosenblatt2x Time Fantasy Sales Team Winner - Apr 2015 For generating federal home loan and VA home loan leads through marketing efforts.
- Awarded to Amanda RosenblattEmployee of the Month - Jun 2010 Awarded in both June 2010 and October 2010 for speed of work, soft skills with patients, and reclaiming funds through Collections efforts.
Volunteer Experience
Digital Marketing Specialist
Issued by Sir Henry's Haunted Trail, 501c3 on Feb 2021
Associated with Amanda Rosenblatt
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