
Praveen Singh
IBS Engineer

Connect with Praveen Singh to Send Message
Connect
Connect with Praveen Singh to Send Message
ConnectTimeline
About me
Operations Manager || ICICI Lombard || CRM ||Analytics|| Clients Management
Education

Galgotias University
2017 - 2019MBA - Master of Business Administration Marketing 8.22
Kendriya Vidyalaya
2007 - 2009Senior School Certificate-CBSE Physics,Chemistry & Mathematics.Activities and Societies: State Level Science Congress, Lucknow Completed Senior School Certification.

Dr. A.P.J. Abdul Kalam Technical University
2009 - 2013Bachelor of Technology - BTech Electronics and Communications Engineering 63%
Experience

Mobile Comm Technologies (India) Pvt. Ltd.
Mar 2015 - Dec 2015IBS Engineer Node –B Installation & Commissioning ( Huawei DBS 3900,3910) RRU Installation. Site Engineer. EIRP Sheet, BOM IBS Survey: Responsible for doing survey:• New IBS and Sector addition sites.• Infra Survey.• Troubleshooting and resolving the disturbance in the links connectivity.• Rectification Survey. Walk Test: Have experience in doing walk test for Networks. Tools Used for Walk Test: Genex Assistant and Genex Probe.

Impact Infotech Pvt. Ltd. - India
Jan 2016 - Jun 2017RF EngineerCrafting Survey for Installation of smell cell and spearheading the pre-building designing.Coordinating with the Vendor.Pivotal in completing the Installation & Commissioning of 6 sites within a Month and within budget.Successfully took measures for recruiting new employees for the project to ensure that applications are in line with requirements specified by clients.The merit of receiving additional projects such as Survey Site Engineer & Coordination work basis excellent services, and on-time deliveries of projects under the supervision. Show less

GALGOTIAS EDUCATIONAL INSTITUTIONS
Aug 2017 - Mar 2019MBA StudentCompleted my PG

ICICI Lombard
Apr 2019 - nowOperations Manager Consulting & AnalyticsCRM OPERATION:• Handling the Operation of NINJACRM, in house product of ICICI Lombard used for tracking the 2W renewal business in dealership.• Meeting with clients for installation, training & adoption of CRM.• Taking care of day-to-day requests related to CRM by using different console settings.• Raising bug-related issues, and enhancement issues with tech with the help of JIRA software.DRIVING RENEWAL BUSINESS & RETENTION• Driving the renewal retention of 2W in UP East, with over 5+ year of experience in the field of 2W motor insurance.• Delivering 10% YOY growth in renewal business• Coordinating with the business team on a day-to-day basis to know their expectation and accordingly develop strategies to achieve targets• Monthly client visits to discuss the growth & health of their renewal business• Driving CRM adoption by leading performance reviews with NSM & VP on a frequent basis.DATA ANALYTICS & PRESENTATION:• Expertise in using excel for making Interactive Dashboard, MIS reporting & PPT.• Analyzed data to derive insights resulting in a 10% increase in YOY retention• Analyzed the online SMS data like CTR to increase the online policy through NinjaCRM.• Preparing Weekly, Biweekly and monthly Dashboard and Presenting and discussing it with the Business teamDaily MIS tracking and reporting.TRAINEES PERFORMANCE | RENEWAL TARGET | MENTORING• Handling the team of 11 trainees in UP East• Setting up the monthly renewal target to all the trainee & guiding them to achieve it.• Following up daily for insurance calling & increasing the CRM adoption. Mentoring new associates on reporting and client handling. Show less
Licenses & Certifications

Embedded & VHDL certification .
CETPA Infotech Pvt. ltd.Jun 2011
Volunteer Experience
Volunteer
Issued by Cancer Aid Society
Associated with Praveen Singh
Languages
- enEnglish
- hiHindi
Recommendations

Kirya rebeca castro
Executive Assistant | Facilities Management| HR | Corporate Events | ESG | Vehicle fleet management ...São Paulo, São Paulo, Brazil
Steve evéquoz
Technical customer consultant level 2 chez SwisscomSion, Valais, Switzerland
ِahmad ibrahim abu elelinin
Operations and backoffice head managerDubai, United Arab Emirates
Nikhil badgujar
Senior System Engineer at Infosys | SAP ABAP Developer|Pune, Maharashtra, India
Karan singh
Lets chat!Calgary, Alberta, Canada
Nitakshi mahajan
Associate Software Engineer | SAP-ABAP | IGDTUW '23 | DU'21 | Computer Science MajorDelhi, India
Meersana fathima
Software DeveloperDubai, United Arab Emirates
Guillermo guzman
Media Manager | Media Digital Specialist | LATAMSão Paulo, São Paulo, Brazil
Sachin singh
Software Engineer at AmdocsDelhi, India
Julian obando
Software DeveloperOttawa, Ontario, Canada
Vishnupriya murugesan
Automation Test Lead at CognizantChennai, Tamil Nadu, India
Priyanka thakur
Practical Nursing Student at Loyalist College I Passionate about providing quality care to the patie...Belleville, Ontario, Canada
Kamal hossain
Safety Manager at OTJ-JV Superstructure (JFE Engineering Corporation)Bangladesh
Wing li babson
Sales at Babson Toner Factory / Professional Manufacturer since 2001-Compatible Printer & Copier Ton...Zhuhai, Guangdong, China
Oliver velecký
Business Control Officer - Internal AuditBratislava, Slovakia
Sánta krisztián
SNT Biztonsági Rendszerek Kft.Békéscsaba, Békés, Hungary
刘昕
党委副书记Wuhu, Anhui, China
Selvaraj suruliraj
Technical Architect | M365 | Azure | Exchange server | SQL DBAJeddah, Makkah, Saudi Arabia
Monirul alam, pmp®
Associate Partner at IBM Global Business ServicesPiscataway, New Jersey, United States
Ibnu azmi
Senior Quality Assurance Engineer Power at Fiberhome JakartaJakarta, Jakarta, Indonesia
...