Oliver Velecký

Experience

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  American Eagle Cram School

  Sept 2018 - Dec 2019

  English Language Teacher

  •planned tests and assessment methods for checking students•maintained positive student-teacher relationship and cooperated with parents on a daily basis.•combined various English teaching methods and techniques to help students improve their results.

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  Accenture

  Jan 2020 - May 2021

  • close communication with external shareholders to identify key issues arising from a dispute, gather and analyse relevant information (both verbal and written) and decide whether a proposed outcome is in accordance with the law, good industry practice, and what is fair and reasonable given all the circumstances of the dispute• communication with consumers, providers, representatives and other agencies via telephone, email or other appropriate channels in order to facilitate dispute resolution Show less •effectively managed end to end case work and new matters involving disputes between consumers and service providers•identified key issues arising from a dispute, gather and analyse relevant information (both verbal and written) and decide whether a proposed outcome is in accordance with the law, good industry practice, and what is fair and reasonable given all the circumstances of the dispute•communicated with consumers, providers, representatives and other agencies via telephone, email or other appropriate channels in order to facilitate dispute resolution•undertook formal investigations, including assessment of information and communicate the outcomes of the investigation plainly and clearly to parties•applied dispute resolution frameworks including conciliation between service providers and consumers and employ negotiation and problem solving skills to facilitate the appropriate resolution of disputesIdentify key issues arising from a dispute, gather and analyse relevant information (both verbal and written) and decide whether a proposed outcome is in accordance with the law, good industry practice, and what is fair and reasonable given all the circumstances of the dispute Show less

  • Business Operations Senior Analyst

    Dec 2020 - May 2021

  • Billing Specialist

    Jan 2020 - Nov 2020
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  PwC

  Jun 2021 - Jan 2023

  •close cooperation and communication with internal clients such as engagement teams, managers and Partners across the PwC network•registering IT solutions via internal framework across PwC platform in New Tech Solutions processsupporting Subject Matter Experts in fields of Data Privacy, Independence and Risk Assessment•initiation of consultations with PwC CEE independence office in regard to proposed services and their permissibility under local and global derogation rules•attended and became a member of PwC IFS Transformation program with a focus on RPA, data visualisation and data analytics Show less •worked on and successfully implemented desktop procedure for new IT solutions within the internal technology risk framework•the approval of new or extended suppliers in know your supplier (KYS) process•assisting with research for client acceptance purposes (includes independence status of a potential client, background checks on new companies, obtaining information about clients and third parties from publicly available sources, etc.)•collaboration with local and regional Risk Management / Independence team Show less

  • Associate 2 Risk Management Analyst

    Sept 2022 - Jan 2023

  • Associate Risk Management Analyst

    Jun 2021 - Aug 2022
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  ING Hubs Slovakia

  Feb 2023 - now

  • planning the testing of frameworks, assigning tasks to team members, and serving as the primary liaison with control owners, business partners, and other stakeholders.• leading the SOX 404 compliance initiatives, including risk assessment, control testing, and deficiency remediation.• following the annual control execution calendar for various NFR frameworks, including Sourcing, Employment Screening, Data Management, Fraud Management. This involves direct execution of controls or collecting and reviewing evidence from other teams.• facilitating non-financial risk discussions between the first and second lines of defense at the corporate level (e.g., with Compliance, Operational, or IT Risk Management). Show less

  • Business Control Officer - Internal Audit

    Jul 2024 - now

  • Business Control Tester - Internal Audit

    Feb 2023 - Jun 2024