Selvaraj Suruliraj

Experience

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  Vashista Technologies

  Jan 2005 - Jul 2009

  Senior System Engineer - Microsoft Exchange

  • Involved in maintenance of Administrative & Routing Groups and management of Global Address List• Managed creation / deletion / modification of Permission on Public Folders• Designed custom address list using filter rules; ensured compliance to recipient policy.• Monitored Event Viewer Log, mail queue, messaging status and Critical Exchange Services• Liaised with Microsoft in resolution of critical issues in Exchange.• Used Recovery storage group, Ex-merge tools.• Administered Public Folder & resolved public folder replication issues.• Focused on Outlook / Delegate / Free Busy issues and Calendar permissions. Show less

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  Dell EMC

  Jul 2009 - Feb 2015

  Messaging Administrator

  Microsoft Exchange 2003/2007/2010/Lync 2013/Blackberry/VMware.Ensure compliance to SLA/ SLO parameters in management of exchange and messaging tickets from severity 1 to 4Work on Exchange 2003/ 2007/2010 environment, cleansing large exchange 2003/2007/2010 DBs aimed at optimizing backup and storage costsInvolved in management of planned changes, migration, server upgrades and Emergency changes for Exchange 2003, 2007 and 2010 environmentManage database backup, log files, disaster recovery, exchange decommission and administration of public folderCoordinate activities of Administrative & Routing Groups and maintain updated global address listMonitor Event Viewer Log, mail queue, view messages status and Critical Exchange ServicesRestore mailbox using recovery storage groupUse Ex-merge tools, Exchange tools, Ex-monManage database utilities (ESEUTIL), Mail routing issuesInvolved in troubleshooting of various Exchange Clients and MFCMAPI toolInstall, configure & administer Blackberry Enterprise Server, Blackberry Server AccountInteract with RIM with regards to critical issues in BESPlanning, designing and deploying an Exchange Server 2003/2007/2010 Environment; migrating from 2003 to 2007 and 2007 to 2010 environments as per project requirementsWorking with technologies such as Exchange PowerShell, Database, Log files Backup and restoreConfiguring, managing and troubleshooting Outlook anywhere and ActiveSyncManaging Recipient policy and monitoring Event Viewer Log for error and warning mail queue troubleshooting.Managing installation, configuration and troubleshooting of Lync serverKnowledge of Lync Server Debugging/diagnostic tools (Snooper, Central Logging Service)Planning, implementation and troubleshooting of Exchange security (TLS, SSL)Exchange server and ESX patchingPlanning, implementation and administration of High availabilityPlanning, designing and implementation of Blackberry Enterprise server; resolving mail routing problems Show less

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  HCL Technologies (Infrastructure Services Division)

  Feb 2015 - Nov 2016

  Associate Consultant

  • Played critical point of contact role for all messaging & collaboration services requirements of AIB Banking Project.• Planning, designing, and deploying an Exchange Server 2010 /2013/2016 Environment; migrating from 2010 to 2013 and Lotus notes to Exchange 2013 environments as per project requirements.• Involved in Planning, Designing & Implementing new systems (Exchange 2013/LYNC 2013/SKYPE/BES 5.0.4) • Planning, implementation, and administration of High availability.• Involved in management of planned changes, migration, server upgrades and Emergency changes for Exchange 2010 /2013, Lync 2013 environment• Provide BAU L3 & L4 support for messaging & collaboration migration (Domino to Exchange)• Working with technologies such as Exchange PowerShell, Database, Log files Backup and restore• Transitioned the technical support of end-to-end messaging infrastructure to Offshore. • Creating and deploying Standard Operation Procedures on Client environment to stabilize the Process.• Solution designing for the critical requirements in messaging infrastructure.• Configuring, managing, and troubleshooting Outlook anywhere and ActiveSync• Implement and configuration changes to the Lync environments, supporting infrastructure-related problems.• Deploying BlackBerry Enterprise Server Installation in Organizations with Microsoft Exchange Organizations with IT Resources• Experience implementing and configuring Air watch console. • Configuring Airwatch email setup on IPhone, Android phones.• Generating reports• Mentor the team members to achieve desired Goals.• Handling severity incidents and escalated issues• Conduct technical audit and provide recommendations for messaging infrastructure and create technical documents for future references. • Ensure compliance to SLA/ SLO parameters in management of exchange and messaging tickets from severity 1 to 4• Providing RCA (Root Cause Analysis) for critical incidents. Show less

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  NTT DATA Services

  Dec 2016 - Mar 2020

  Messaging Services Sr. Advisor

  • Projects introduced into the messaging environment. Including insuring CTI's compliance. Securities and Exchange Commission (SEC) and UK Financial Conduct Authority (FCA) regulations for archiving and retention of electronic communications such as emails and instant messages, and related system operations and monitoring processes.• Supporting Exchange migration from Exchange 2013 to 2016.• Email archiving for compliance audit. (EMC and ZLT)• Deploying an Exchange Server 2016 Environment; migrating from 2010 to 2016.• Involved in management of planned changes, migration, server upgrades and Emergency changes for Exchange 2010, Skype 2013 environment.• Handling severity incidents and escalated issues• Providing RCA (Root Cause Analysis) for critical incidents. Show less

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  Computer World WLL

  Nov 2020 - Oct 2021

  Microsoft Infrastructure Consultant

  M365 and Azure technical Support in Islamic Development Bank and Yokogawa• Migrate Exchange on-premises to Office 365 an extended hybrid migration.• Migrate tenant to tenant migration using Bit-titan tool• Responsible for all migration related readiness activities on the Office 365 side.• Documented the solution architecture and created a submission and sign-off form to track submissions and authorizations.• Advised project manager on project tasks, sequences, and estimated time to completion to assist with project planning.• Performed pre-pilot migration and resolved all pre-pilot issues.• Responsible for 3-phase migration from architecting and planning through implementation, testing, and support.• Configure domain (MX record) to route mail to Office 365 and verified routing.• Provided post-migration administration.• Responsible for performance and ensuring all issues were fully resolved.• Good at Manage hosting plans for Azure Infrastructure, implementing & deploying workloads on Azure virtual machines (VMs).• Hands on experience in Azure Development, worked on Azure web application, App services, Azure storage, Azure SQL Database, Virtual machines, Fabric controller, Azure AD, Azure search, and notification hub.• Designed, configured, and deployed Microsoft Azure for a multitude of applications utilizing the Azure stack (Including Compute, Web, Blobs, Resource Groups, Azure SQL, Cloud Services, and ARM), focusing on high - availability, fault tolerance, and auto-scaling.• Designed Network Security Groups (NSGs) to control inbound and outbound access to network interfaces (NICs), VMs and subnets.• Implemented high availability with Azure Classic and Azure Resource Manager deployment models.• Provided high availability for IaaS VMs and PaaS role instances for access from other services in the VNet with Azure Internal Load Balancer.• Exposed to working with various issue severities, engaging specialized teams, close deadlines. Show less

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  Web Synergies

  Nov 2021 - Mar 2023

  Microsoft Infrastructure Consultant

  • Responsible for all migration related readiness activities on the M365 side / Azure.• Migrate Exchange on-premises to Office 365 an extended hybrid migration.• Migrate tenant to tenant migration using Bit-titan tool• Responsible for all migration related readiness activities on the Office 365 side.• Documented the solution architecture and created a submission and sign-off form to track submissions and authorizations.• Advised project manager on project tasks, sequences, and estimated time to completion to assist with project planning.• Performed pre-pilot migration and resolved all pre-pilot issues.• Responsible for 3-phase migration from architecting and planning through implementation, testing, and support. Show less