Iago Miotti Chaves

Rio Grande do Sul, Brazil

+91 xxxx xxxxx

[email protected]

504 followers

Timeline
Mar 2012 - Oct 2012
Technical Support Analyst
Atento Brasil
Nov 2012 - Jul 2014
Senior Sales Consultant
TIM
Nov 2014 - May 2015
Junior Assistant Manager
The Artisan Parlour & Grocery
Jun 2015 - Nov 2020
Assistant General Manager
Vernon Management Consulting Ltd.
Jun 2021 - Oct 2021
Salesman
Luiz Fuga Industria de Couro Ltda.
Nov 2021 - Apr 2023
Supply Chain Analyst
iPlace - Apple Premium Reseller - Oficial
Current Company
May 2023 - now
Solution Support Engineer - SAP Fieldglass
SAP
São Leopoldo, Rio Grande do Sul, Brazil
About me
Solution Support Engineer at SAP Fieldglass
Education
- Cct college dublin
  2016 - 2020
  Bachelor of business (qqi lvl.7) business administration and management, general
  Year 1Financial Accounting 1Business MathematicsIntroduction to ComputersProfessional Development & Study SkillsIntroduction to BusinessIntroduction to Irish Legal SystemIntroduction to Organizational BehaviourFinancial Accounting 2StatisticsPrinciples of MarketingBusiness CommunicationsBusiness Information SystemsYear 2Financial Management 1Employment Health, Safety and Competition LawConsumer… Show more Year 1Financial Accounting 1Business MathematicsIntroduction to ComputersProfessional Development & Study SkillsIntroduction to BusinessIntroduction to Irish Legal SystemIntroduction to Organizational BehaviourFinancial Accounting 2StatisticsPrinciples of MarketingBusiness CommunicationsBusiness Information SystemsYear 2Financial Management 1Employment Health, Safety and Competition LawConsumer BehaviourMacroeconomicsE-BusinessManagement TheoryFinancial Management 2Contract, Tort and Commercial LawSales Management and Customer CareMicroeconomicsHuman Resources ManagementManagement PracticeYear 3Management Accounting 1Operations ManagementManagerial EconomicsCompany LawContemporary Issues in MarketingDatabases & Advanced Spreadsheets for BusinessManagement Accounting 2Business PlanningBusiness & Professional EthicsInternational BusinessEntrepreneurship Show less
Experience
- Atento brasil
  Mar 2012 - Oct 2012
  Technical support analyst
  Responsible for giving new and existing customers support regarding their new or existing product; responsible for helping the sales team to close sales by explaining technical details of products to customers.
- Tim
  Nov 2012 - Jul 2014
  Senior sales consultant
  Sell bill pay plans; responsible for taking customers questions; help them to set up their devices; organize the shop window; help the staff about technical questions and bill pay plans; acting as link of communication between the Leader Salesman and Junior Salesman.
- The artisan parlour & grocery
  Nov 2014 - May 2015
  Junior assistant manager
  Responsible for controlling stock levels by inspecting new deliveries arrivals, contacting suppliers when in short of products and, responsible for the management of floor staff on the Owner/Manager absence.
- Vernon management consulting ltd.
  Jun 2015 - Nov 2020
  Assistant general manager
  Responsible for the daily operation of a café including selection of new staff when needed, price strategy, maintenance of the Point of Sale (POS) system, implementation of operational strategies to improve the performance of the business and also responsible for the update of financial reports.
- Luiz fuga industria de couro ltda.
  Jun 2021 - Oct 2021
  Salesman
  Responsible for the sales of leather hides of which standards were not met for exportation, reporting directly to the company`s board of directors.
- Iplace - apple premium reseller - oficial
  Nov 2021 - Apr 2023
  Supply chain analyst
  Responsible for supplying goods to 143 stores and 3 distribution centres; responsible for sending orders to suppliers when necessary and guaranteeing that products are delivered on time; responsible for price, margin, and cost calculations. Using OBIEE (Oracle`s Data Base system) to perform analysis.
- Sap
  May 2023 - now
  - Solution Support Engineer - SAP Fieldglass
    Mar 2024 - now
  - Associate Solution Support Engineer - SAP Fieldglass
    May 2023 - now
Licenses & Certifications
- Sql essential training
  Linkedin
  Dec 2024
  View certificate
- Ielts preparation course
  Eaquals
  Feb 2015