Laura Laamanen

Laura Laamanen

Service Design Trainee

Followers of Laura Laamanen350 followers
location of Laura LaamanenHelsinki Metropolitan Area

Connect with Laura Laamanen to Send Message

Connect

Connect with Laura Laamanen to Send Message

Connect
  • Timeline

  • About me

    Consultant

  • Education

    • Metropolia University of Applied Sciences

      2015 - 2019
      Bachelor's degree Industrial Design
    • Aalto University

      2020 - 2024
      Master of Arts - MA International Design Business Management
  • Experience

    • Elisa

      Apr 2017 - Aug 2017
      Service Design Trainee

      Worked in two exploratory projects and developed 3d models, textures and small animations for virtual and augmented reality applications.

    • Snappmeal

      Oct 2019 - Dec 2020
      UI & UX Designer

      I was part of Aurabear's product team for Snappmeal, the first Nordic platform enabling restaurants to share promotions with customers around them. I worked as a UI & UX designer for business and consumer platforms as well as internal development of design systems, and concepts and helping marketing with visuals and branding.Work included:• Designing user flows based on feature requirements• Setting up a design system• Creating the visual direction for UI• Collaborating with founders, engineers and marketing• Creating marketing materials for social mediaProjects involved:• Snappmeal consumer app• Snappmeal business platform Show less

    • Fluido

      May 2021 - now

      Currently working as a UX Designer across various industries, specializing in experiences for Salesforce-powered platforms. I’m experienced in designing B2B customer portals and improving internal processes, including customer and case management.Work includes:• Conduct surveys and interviews to identify user needs and Salesforce workflows• Develop personas, journey maps, service blueprints and UX goals• Align key use cases with both business objectives and user needs• Wireframes and interactive prototypes tailored to Salesforce• Testing and refining solutions to improve everyday processes• Design on-brand user interfaces for B2B portals and custom applications• Enhancing consistency and brand identity across platforms• Best practices and benchmarking Show less

      • UI & UX Designer

        Feb 2022 - now
      • UI Designer

        May 2021 - Feb 2022
  • Licenses & Certifications

    • Salesforce Certified Strategy Designer

      Salesforce
      Jun 2024
    • Salesforce Certified User Experience Designer (SU21)

      Salesforce
      Sept 2021