Sean Liu

Experience

• 

  AmBank Group

  Mar 2011 - Aug 2013

  Mortgage Sales Executive

  Responsibilities:Handle Existing customers or new customers that are referred by agents/developers. Provide customers with the suitable products and services. Interact with customers to provide information and responding to inquiries about products and services. Handle and resolve customers' requests. Direct the actual distribution of movement of products or services to the customers. Visit developers & real estate agents. Sharing the latest information to the customers.Experience Gained:Experience in building rapport with customers, developers and agents. Create the interest of the customers and recommending the suitable products according to their needs.Reason of Leaving:Seeking better career advancement, opportunities and exposure. Show less

• 

  CIMB

  Aug 2013 - Jul 2017

  Assistant Sales Manager

  Responsibilities:Handle Existing customers or new customers that are referred by agents/developers. Provide customers with the suitable products and services. Interact with customers to provide information and responding to inquiries about products and services. Handle and resolve customers' requests. Direct the actual distribution of movement of products or services to the customers. Visit developers & real estate agents. Sharing the latest information to the customers.Experience Gained:Experience in building rapport with customers, developers and agents. Create the interest of the customers and recommending the suitable products according to their needs.Reason of Leaving:Seeking better career advancement, opportunities and exposure. Show less

• 

  AmBank Group

  Aug 2017 - Apr 2018

  Sales Associate

  Handle Existing customers or new customers that are referred by agents/developers. Provide customers with the suitable products and services. Interact with customers to provide information and responding to inquiries about products and services. Handle and resolve customers' requests. Direct the actual distribution of movement of products or services to the customers. Visit developers & real estate agents. Sharing the latest information to the customers and cross-selling other bank products to the customers. Show less

• 

  Jobstreet Malaysia

  May 2018 - now

  Develop and maintain existing corporate accounts and provide high quality servicing to existing hirersAnalyse the customer’s needs through data driven methods and structured planning sessions, and then propose the most effective solutionsDevelop sales strategies to grow existing revenue & upsell other JobStreet.com servicesDesign and implement the account plan to build deeper relationships and grow salesDesign engagements and build relationships with top management/ decision makers of each key customer through conducting sales presentations, account reviews and provide total consultancy to hirers on all products and service offeringsIdentify target accounts and hirers’ needs, propose solutions and devise strategies to overcome competitive obstaclesTo support company new product rollout/adoptions by proactively engaging, communicating and implementing the rollout/ adoption to all the hirersOther duties encouraged include accurate sales reporting, achieving monthly sales targets and handling collections.Focus on ensuring customer’s success and return on investment to drive business retention and expansionWork with relevant stakeholders across departments to develop action plans or customer programs whenever required Show less Be a brand ambassador and actively promote Jobstreet.com as the Ideal Talent Partner to customers both existing and new.Responsible for managing customer account effectively, providing great experience to customers and delighting customers while building rapport and loyalty by keeping close contact.Understand the recruitment process as a human resource professional and continuously promote the right combination of JobStreet.com solutions.Maintain accurate record of client engagement.Maintain professionalism in all conversations with customers across all channels through phones, chat, email & video calls (if any).Provide great customer experience through consultative approach.Be a strong team player and support company directions & goals.Take ownership of your own performance by evaluating key metrics.Be agile to changes and continue to develop deeper knowledge and skills workshops, team huddle & coaching sessions. Show less

  • Corporate Account Manager

    Jul 2024 - now

  • Inside Sales Account Manager

    May 2018 - Jul 2024