Samuel Rodrigues

Experience

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  Exotic India Journey

  Dec 2011 - Sept 2012

  Contacted customer B2C, partners B2B. Also ahead of Spanish and Portuguese marketing campaign, such as PPC and SEO Dealing with foreign tourism to India, mainly latin America, Spain and Portugal. Developing itineraries and making partnerships with agents. Ahead of SEO and PPC campaigns for spanish and portuguese websites. General marketing and sales.

  • India Inbound Tour Specialist

    Dec 2011 - Sept 2012

  • India inbound tour specialist

    Dec 2011 - Sept 2012
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  Amdocs Brazil

  Feb 2013 - Apr 2014

  Programming SME

  Working in developing the company’s client customization projects, solving issues unit testing, and subsystem testing. Technologies involved:• Unit and Subsystem testing• Java• PL/SQL• Oracle DB• Linux

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  CFlex

  Jul 2014 - May 2015

  Junior Researcher - IT development

  Working in the company's core algorithm to develop train's route scheduling.Technical knowledge: Java (SE), Maven, Unit and System testing - JUnit, JBehave, Oracle, SQLServer and JBoss.

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  Johnson & Johnson

  May 2015 - Oct 2021

  IT Product Line Owner and Business partner (BRM) for Finance operations, accounts receivable, accounts to report and travel and expense operation and projects.IT business analyst supporting Finance Latam and Tax Brazil for Johnson&Johnson IT projects/programs and continuous improvements; requirements gathering, liaising IT and Business teams for deliverables.IT project leader for SAP RM (FSCM), for accounts receivable, project for Latin America.Major projects:-Brazil SPED K block, Brazil EFD-REINF.-Finance Latin america project: SAP RM (FSCM)Business technology leader (BRM) for Electronic invoice in Latin America; shaping demand, engaging technical teams alongside business stakeholders for project/platforms delivery; budgeting project and IT operations Show less Second rotation: IT Application Owner for 29 Business solutions for Latin America entailing Corporate services, namely: Global Finance, Compliance, Legal, Payroll and HR applications - liaising business processes and needs to IT models and solutions; Application life-cycle management (ALM)Major accomplishments: partnering with technical IT teams and Business rolling out global strategies to both migrate and decommission over 30 applications - direct savings: 35K USD; partnering with application Vendor leveraging SLAs, streamlining ITIL (Change management, problem management and ticket management) processes from IT demand intake to delivering; details requirements gathering for PCI compliant TnE application Show less First rotation: Service Management for Business Intelligence (BI) and Integration; Project Manager for application transitions-Lead and Delivery Manager for 1M USD portfolio, covering 60+ BI and integration applications - accountable for services level of the team - achievements: 15%+ yearly savings through 5 ITIL processes implementation and application processes automation; several implemented innovative processes leverage among 4 different support teams.-Project Manager for application transition in between areas of the enterprise - achievements: 100% of applications successfully transitioned and streamlined across new service level standard Show less

  • Senior IT Business Analyst

    Apr 2018 - Oct 2021

  • IT Business Analyst

    Aug 2017 - Oct 2021

  • IT Leadership Development program - 2nd rotation

    Jun 2016 - Aug 2017

  • IT Leadership Development Program - Trainee - 1st rotation

    May 2015 - Jun 2016
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  Oracle

  Oct 2021 - now

  Focused on helping HeatWave and MySQL Enterprise Edition customers maximize the performance, security, and capabilities of their systems. I assist clients in leveraging the full potential of the HeatWave data platform, including accelerated query processing, lakehouse-format data processing, machine learning, and generative AI. Empowering organizations to harness the full potential of Oracle's MySQL HeatWave, a cutting-edge MySQL database service in Oracle Cloud Infrastructure (OCI) and across multi-cloud environments. Specializing in MySQL Enterprise Edition, I am dedicated to assisting businesses in gaining a comprehensive understanding and optimizing the utilization of these powerful technologies.

  • Heatwave data architect

    Oct 2024 - now

  • Cloud Solution Engineer (MySQL)

    Oct 2021 - Oct 2024