Bikash Chandra Patel

Experience

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  Software Technology Parks of India (STPI), Rourkela

  Mar 2005 - Dec 2006

  Project Assistant (Technical)

  Accountabilities1. Configuring, maintaining and troubleshooting the satellite network Equipments such as:KU Band Antenna, KU Band feed and Accessories, LNB (Low Noise Block),RFT (Radio Frequency Transverse), EMR (Edge Media Router) Used as DVB receiver (Digital Video Broadcast receiver), Satellite Modem (Comtech-CDM-550) Used as SCPC Transmitter (Single Channel per Carrier). 2. Configuring, maintaining and troubleshooting of Networking Equipments such as: Cisco Routers (3745 Series, 2522 Series), Cisco managed Switches (2950 Series), D-Link (DES 3026, DES 3828 L3 Switch), XLanBit managed switches, Managing Bandwidth by 24 Online Software, Managing IP Pools.3. Installing, configuring, maintaining and troubleshooting microwave Radio Links such as: Wi-LAN VIP 110-24 Series, 2.4 GHz, 11Mbps Wireless Ethernet Bridge, Wi-LAN Hopper Plus 45-24 Model, 2.4 GHz, 4.5 Mbps Wireless Ethernet Bridge, Blue Star Long Range Wireless Multi-Client Bridge.4. Installing, configuring, maintaining and troubleshooting of operating systems such as: Windows 2000 Advanced Server, XP, 98, Linux (Red Hat), DNS (Domain Name Services), Proxy Servers5. Installing, maintaining and troubleshooting of LAN Set up and Network Cabling. Show less

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  OCL India Limited, Rajgangpur

  Jan 2007 - Dec 2015

  Executive Engineer

  Accountabilities:1. Managing the Domain Controller, Additional Domain Controller, Microsoft TMG (ISA-Software Firewall) Microsoft Exchange 2010 servers (Previously it was working with MS Exchange 2007), Domain Name Servers (DNS), SCCM server, MS Forefront Client Security servers and Terminal Server.2. Maintaining and troubleshooting of X-Series IBM servers such as IBM X336, 346, 226 and 3650.3. Managing over 16 VLANs, which is connected through Wireless Microwave links, Fiber Links, Cat-6 UTP and STP cable.4. Managing and monitoring of Network equipment such as: Cisco Routers, Fortinet, Cisco ASA, Ms TMG, Cisco Switches, HP Procurve Switches, D-Link Switches, HP MSM APs & Controllers, D-Link APs, Motorola Wireless Access Points, FortiAnalyzer-200D, Peplinks 380 load balancer etc. 5. Installing, maintaining and troubleshooting D-Link and Zyxel IPDSLAM and ADSL Routers.6. Managing end user support team for Installing, Configuring, Maintaining and Troubleshooting of Approx. 1000 PCs and Laptops such as:Installation of Operating Systems, Installation of User’s required Softwares, Troubleshooting of Hardware & Software related Problems.7. Operating 5 VSX & HDX POLYCOM video conference equipment. 8. Maintaining and troubleshooting the problems of MKTG / Sales / Branch offices users through remoter software/By Telephonic/ by physically (if required), which are located in geographically different places for accessing the online applications through TS.9. Managing of MPLS link, Leased Lines and Internet Leased lines connected in different offices which are located geographically in different places.Highlights:1. Bagged Innovation Champions award for IT Infrastructure Management in OCL in 2013.2. Achieved Team Spirit Champions award for Dalmia Group wide MPLS Implementation in 2013.3. Received IM Customer Choice: For IT infra support to end users in 2014. Show less

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  Dalmia Bharat Group

  Jan 2016 - Dec 2017

  Senior Executive

  Accountabilities:-1. Managing Domain Controllers (2012 & 2008) installed at different locations and related services supporting 5000 users. 2. Maintaining user, group, and computer accounts along with managing and configuring Group Policy Objects, to create a secure Windows Infrastructure.3. Maintaining and managing AD integrated Domain Name Service (DNS).4. Managing of DHCP Server (2012 & 2008) and Terminal Server (2003 & 2008).5. Creating and maintaining email addresses and Groups in google mail.6. Maintaining and managing Active Directory Certificate Server (ADCS), Active Directory Federation Services (ADFS).7. Maintaining and troubleshooting of X-Series IBM servers such as IBM X336, 346, 226 and 3650.8. Managing and monitoring of Network equipment such as: Cisco Routers, Fortinet, Cisco ASA, Ms TMG, Cisco Switches, HP Procurve Switches, D-Link Switches, HP MSM APs & Controllers, D-Link APs, Motorola Wireless Access Points, FortiAnalyzer-200D, Peplinks 380 load balancer etc. 9. Managing of MPLS link, Leased Lines and Internet Leased lines connected in different offices which are located geographically in different places. Show less

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  JSW Cement Ltd

  Jan 2018 - Nov 2019

  Assistant Manager

   Leading the team of IT Support & Services for Salboni plant. Ensuring high availability of IT network connectivity (LAN, WAN / MPLS , Internet ) to all client machines for business continuity. Installing, Configuring & Administrating of Network Equipment Such Cisco 4500 & 2960 network switches, cisco 4000 & 800 Series Routers, Fortinet 300D UTM etc. Setup and maintenance of LAN connectivity in redundant mode with star & ring topology through copper, Fiber and RF network. Configuration & management of centralized wireless network through cisco 2504 wireless controller in HA with Cisco Aironet 2802i access points. Managing of cisco sx-20 Telepresence equipment, Cisco UC phones 7821. Monitoring of SLA of IT support partners and ensuring the restoration of normal services as soon as possible through coordination with internal & external agencies. Provided escalated IT support including hardware troubleshooting, backup and recovery, email communication and application support. Conducting analysis, preparing reports, and working on project implementation. Troubleshooting network problems and conflicts. Suggest improvements in speed of the operations and processes to make the system full-proof. Manage activities related to the IT Security, IT Policy Implementation, Maintaining users, groups, computer accounts along with configuring Group Policy Objects work closely with Corporate IT Budgeting and tracking of all IT Infrastructure related costs, Spares planning and procurement. IT assets inventory management and planning of new inventory, Monitoring of vendor service agreements and timely renewal of the sameHighlights: Deployed Campus Area Network for JSWCL Salboni plant and Durgapur Sales office. Implemented Weighbridge system, Audio Video system of Auditorium, etc. in JSWCL Salboni plant. Actively participated as a member of the team for implementation of DuPont Process Safety Management System. Show less

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  Dalmia Bharat Group

  Nov 2019 - Oct 2021

  Deputy Manager-IM

   Responsible for IT network connectivity with high availability to more than 33 locations including plants, Data Center, Data Clouds (Like AWS, Azure etc.) and Offices for business continuity. Supports and manages LANs, WANs, Internet and Intranet systems of all locations in coordination with more than 45 FMS IM engineers. Monitoring of network availability with service provider to reinstate the service in time. Maintaining of Solarwind NMS systems for more than 72 MPLS & ILL links with automated alert and reporting system. Managing, installation, troubleshooting of network equipment like HP, Aruba, Cisco make Network Switches, Aruba make IAP access points and virtual controllers, HP make MSM Controllers and Access Points. Managing Fortigate NGFW UTM Firewalls in 33 locations with HA and SD-WAN connectivity. Managing users Internet access through Fortigate Single Sign On (FSSO), VPN connectivity, Web Filter, Antivirus, IPS, SSH inspection, Integration of ICAP server etc. . Managing and Generating reports of network data traffic through forti-analyser in periodic basis.  Updates and monitors security systems of network infrastructure. Maintains data security and ensures integrity, protection of all client information. Conducted regular performance audits to make sure systems are working in accordance with company-prescribed benchmarks. Assisted other team members in providing next level Help Desk support. Provided training and consultation on network administration for new team members. Closely worked with security for implementing Gateway level Web DLP, Dark trace solutions etc.  Responsible for tracking all support tickets and making sure each issue was resolved. Spares planning network devices and process of procurement based on business requirement.Highlights: Resolved a history of problematic network failure by implementation of SD-WAN in PAN India Dalmia offices and plants. Show less

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  TPWODL

  Oct 2021 - now

  Information Technology Team Lead

   Installation, Implementation and management of more than 30 windows VMs, created through Hyper-V in 15 physical servers. Installation, Implementation, and management of Dell EMC Unity 880F SAN storage system, LUN creation and allotted to different host servers. Maintaining the services of Microsoft Azure Active Directory and O365 mailing systems. Managing of Microsoft Intune portal for Mobile Device Management for policy deployment for the machines working from the public network. Managing Active Directory Domain Controller and Domain Name services. Maintaining user, group, and computer accounts along with managing and configuring Group Policy Objects to create a secure Windows Infrastructure. Maintaining of Windows Server 2019 used for different services like GIS (geographic information system), Smart metering and business application including websites hosted through IIS. Managing the trend micro-Antivirus systems (Apex One, Apex Central and Deep Security) and policy implemented for more than 1000 users.  Monitoring of Server Health status through Zabbix Monitoring tool. Show less