
Sheila Hamilton
PC Desktop Support/Executive Assistant

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About me
Licensed Insurance Agent l Medicare & Health Plan Choices l Obamacare l Dental Life Insurance
Education

Professional Career Institute
2006 - 2006CompTIA A+ Certification Information Technology CertifiedPeer-to-peer and Domain networking, Hardware and software installation, troubleshooting, upgrading and PC repair. Microsoft networking using Windows XP Professional and Server 2003. DNS, DHCP, and NTFS Permissions in Domain and Forest environment.

West Los Angeles College
-Business Administration and Management, General
Experience

CSC
Dec 1997 - Nov 2001PC Desktop Support/Executive AssistantAssisted the system administrator. Provide general computer support; troubleshooting, upgrading and repairing and helped maintain LAN/WAN networkInteracted with staff and other top level management from other divisions or offices using Microsoft Powerpoint, Excel and Word.

Rockwell Collins
Feb 2003 - Nov 2006Administrative AssistantGenerated and maintained Excel Spreadsheets, PowerPoint Charts and Word Documents for the Benefits Department. Assisted in the distribution of office supply orders, screening and directing phone calls. Greeted guests who visited the office and other administrative duties as assigned

Worldwide TechServices
Jan 2007 - Mar 2011Field Service TechnicianCompTIA A+ Certified Professional; Dell, IBM, HP and Sony CertifiedProvided superior, hardware-focused, technology field service support to both residential and commercial customers of major PC manufacturers

Team Alvarez Insurance Services
Jan 2011 - nowLicensed Benefits AdvisorTeam Alvarez Insurance Services is a top producing, full service Field Marketing Organization / General Agency (FMO/GA) that provides its agents with distinguished training and exceptional marketing support. Each Team Alvarez agent is empowered with the right tools to optimize their ability to meet each client's needs in a manner that accelerates their success. By maintaining a relentless dedication to achievement, professionalism, ethical standards and unparalleled support for its agents, Team Alvarez Insurance Services has experienced rapid growth since being founded in 2009. The company trains and supports hundreds of agents and serves thousands of clients across the nation with all of their insurance needs. Team Alvarez agents maintain a reputation as experienced insurance professionals dedicated to making every client's insurance purchasing experience a positive and successful one. Show less
Licenses & Certifications

Nevada Life, Health & Accident Insurance License
Nevada Department of InsuranceJan 2018
Arizona Life, Health & Accident Insurance License
Arizona Department of InsuranceDec 2014
Michigan Life, Health & Accident Insurance License
Department of Insurance & Financial ServicesMay 2013.webp)
AHIP Certification
America's Health Insurance Plans (AHIP)Jan 2014
California Life Health & Disabilty Insurance License
California Department of InsuranceJan 2011
Covered California Certified Licensed Agent
California Department of Public HealthJan 2014
Honors & Awards
- Awarded to Sheila HamiltonMVP Award Team Alvarez Insurance Services Sep 2012 For providing excellent support and customer service management for Team Alvarez Agents and Customer Service Representatives.
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