Serina Mares

Experience

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  North Bay Athletics Association

  Mar 2006 - Jul 2011

  Special Events Administrator

  Office Assistantant:2006-July 2011•Handled 2 phone lines. Provided information on services offered, take payments, schedule make-up classes, transferred calls to appropriate locations•Cash management capabilities, Managed office functions-Filing, data entry typing•Computers and Software: MSWord, PowerPoint, and ExcelSummer Camp Coordinator:Summer 2009 and 2010•Organized Camp activities for over 200 Families•Increased the amount of families to attend camp•Training and monitoring of staff and volunteers•Managed complex rotational schedules•Handled the ordering of supplies, while maintaining a budget and inventory •Worked directly with parents, students •Coordinate distribution of Camp fliers throughout the communityBirthday Coordinator/ Parents night out Coordinator/Team /Recreational Gymnastics coach: 2005-July 2011 •Developed new merchandising strategies, in which increased the number of clients•Able to communicate effectively with diverse people in a professional manner •Organize Activities and Games and Crafts •Coached team to State finals•Produced a number of state champions Show less

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  Martinez Police Department

  Mar 2011 - Sept 2013

  Cadet

  •Fingerprinting, photographing, and processing applicants, civilians, and state mandated registrants •Information courier including processing and transportation of court documents and public records release•Scan documents, complete civilian inquires for other jurisdictions, and approve citation corrections•Provide traffic control and security for multiple annual events•Collaborate with the Detective Bureau when preparing documents for the District Attorney•Provide daily service to the public and take police reports Show less

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  Applebees

  Jul 2011 - Sept 2013

  Server/bartender

  •Greets guests, escorts them to tables, and provides menus, Inform patrons of establishments specialties and features.•May prepare beverages and expedite food orders.•Inspects dining room serving stations for neatness and cleanliness

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  ACN

  Jan 2013 - Jul 2015

  Independent Business Owner

  ACN is the world's largest direct selling telecommunications and essential services provider in the world. ACN offers essential products and services that people use every day, while also offering a powerful business ownership opportunity for entrepreneurs. ACN is now operating in 23 countries. ACN has given me the opportunity to work closely with people to create financial freedom for themselves and others. My company has been featured in Success from Home Magazine and is endorsed by Donald J. Trump (exclusively). We have been featured in Success from Home Magazine 8 years in a row. Other third party publications include The Wall Street Journal, Success, Fortune, INC., USA Today, and Direct Selling News. Also, we were featured on two episodes of the Celebrity Apprentice (2009, 2011). Show less

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  Robert Mondavi Winery

  Apr 2014 - Nov 2014

  VISITOR CENTER ASSOCIATE

  • Responsible for promoting and selling the wines, merchandise and programs of Robert Mondavi Winery through consistent visitor education and world class customer service, both when giving tours, working in the retail room and tasting room.• Excellent verbal and written communication skills with a genuine desire to help customers in a friendly, attentive and professional manner.• Ability to work under pressure, on tight deadlines and multi-task, while maintaining a professional image.• Cashier-POS System• Help customers buy a product, while upselling.• Be informed of the products’ specifications and information• Identifying customer needs and directing them to an appropriate product to best suit their need.• Process customer orders by data entry into computer systems.• Collect and process various forms of payment from customers following all policies and procedures.• Sort reports, receipts and complete opening and closing procedures.• Consistently achieved and exceeded individual and monthly revenue sales quotas. I was able to sell over $300,000 in sales in six months, ranking in the top six out of thirty plus people in the visitor center. • Demonstrate an awareness of and commitment to meeting team sales and wine club membership goals. Actively promote the Spotlight Wine Club and encourage completion of guest information cards creating an ongoing wine buying relationship. Show less

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  Wine Direct

  Dec 2014 - Apr 2015

  Sales Representative

  Direct-to-Consumer wine sales with a personal touch! We’ll generate sales above what you would achieve through the wine club alone.WineDirect Outbound achieves very favorable response rates, with impressive average order values. Sales flow directly to the Vin65 commerce platform for improved visibility into order history and customer contacts. You are assigned a dedicated sales representative and your own phone number. Our representatives are knowledgeable about the wine industry, steeped in passion for wine, and are professional experts with proven sales experience and exceptional phone acumen. Phones display your winery name so calls are answered appropriately. Show less

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  University of California, Berkeley

  Jul 2015 - now

  • Facilities Project Manager

    Sept 2019 - now

  • Project Policy Analyst

    Sept 2018 - Sept 2019

  • Administrator III

    Jul 2015 - Sept 2018