Paul Haley

Experience

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  Lukey Mufflers

  Dec 1985 - Jan 1987

  Storeman / Forklift Driver

  RESPONSIBILITIES:In the manufacturing plant and warehouse I was responsible for receiving, stacking, packing, stock picking, orders, stock taking, and general office duties involving production figures and quantifying for ordering.As the only forklift driver in a busy production plant my services were constantly required. Often this required a high level of driving skill and operation in hazardous environment.ACHIEVEMENTS:Obtained Crane Drivers Certificate to 10000kg.Earned significant respect for my forklift operating capabilities and general work ethic at a young age. Show less

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  ENZED Australia

  Jan 1987 - Jan 1991

  Service Centre Manager

  Employed at start-up of new Franchise Service Centre that offered a comprehensive range of hydraulic, industrial and pneumatic hose and fittings. This service centre operated as home base for the mobile division. Provided a total hose and fitting service for all motion control needs.RESPONSIBILITIES:Integral involvement in start-up of new business.Involved in every aspect of managing and operating a new business.Office procedures, accounting, computer operation and purchasing.Site visits and operation of a Hose Doctor van, along with many other responsibilities involved in the running of a business.ACHIEVEMENTS:Chosen as the store to represent the brand in a TV commercial.Gained new skills and technical knowledge and expertise.Gained higher levels of skills regarding business structure and business sale processes. Show less

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  Australian Coach Travel

  Mar 1991 - Jun 1995

  Coach Captain

  RESPONSIBILITIES:Driving a five star tour coach for charter related work.Tour planning , researching local history and formulating a commentary for presentation to passengers.Inbound tourist and charter work. Interaction with many different nationalities.ACHIEVEMENTS:Gained the necessary driving skills and displayed excellent people skills to quickly became the youngest five star coach captain in the company.Numerous letters of recommendation from passengers and requests for repeat work.Gained hazardous conditions licence endorsement enabling the transport of passengers to restricted snow resorts.Advanced driver training. Show less

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  ENZED Australia

  Aug 1995 - Nov 1996

  RESPONSIBILITIES: Responsible for all aspects of day – to – day management and running of business with heavy emphasis on customer service.Problem solving in hydraulics and pneumatics for the mining, off-shore, oil and gas, transport, automotive and earth-moving industries.Stock control, purchasing, phone and counter sales, marketing and hose assembly for a wide range of applications in a very busy retail shop.ACHIEVEMENTS:Increased knowledge of related industries, purchasing skills and stock control.Time management skills refined.Improved training skills for new staff. Show less

  • Enzed Osborne Park Base Manager

    Jul 1996 - Nov 1996

  • Assistant Manager

    Aug 1995 - Jul 1996
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  RYCO Hydraulics Pty Ltd

  Nov 1996 - Mar 1999

  Sales Representative / Coordinator

  Involved in all operations of the Perth branch of a national company specializing in the training / development and sales growth of Ryco Hose.RESPONSIBILITIES: Coordination, motivation and sales development for Franchised Mobile Operators.Training in technical and sales skills for new mobile independent operators.Development and ongoing support of sales plans for new operators. Performance monitoring and appraisal.Internal sales , technical support and purchasing.ACHIEVEMENTS:Successfully trained and coached numerous mobile operators to success in their own businesses.Coach the Coach training improved skills in imparting knowledge to others. Show less

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  Taxi Companies

  Jun 1999 - Jun 2000

  Taxi Driver

  Obtained Taxi Licence to operate day shift taxi in Perth , Western Australia. Suggest that every person should have one year driving taxis as part of their employment history !!

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  Just Doors

  Jun 2000 - Jun 2001

  Installer / Fitter

  Self employed contractor to small business involved in repairs, maintenance and installation of all domestic and commercial doors and hardware. Associated carpentry work installing framework.

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  Origin Energy Shop

  Jun 2001 - Jan 2005

  Owner / Director - Store and Field Services Manager

  Initially operated store as an Agent / Owner (Gasmart Cranbourne) and then as a contractor to Origin Energy. Operated in conjunction with the installation team.Products and services supplied and installed included :- Ducted heating / cooling - Evaporative cooling- Split system reverse cycle air conditioning - Hydronic heating- Gas hot water services- Electric hot water services- Domestic heaters : room heaters/gas log fires/space heaters/wall furnaces- Other associated gas productsRESPONSIBILITIES: Directly responsible for all aspects of business operation. Responsible for management and performance of retail appliance store. Responsible for operation of installation team of contracted plumbers and apprentices. Included in this was recruitment, terminations, payroll and annual leave. Providing leadership and guidance to team.Establishing and monitoring key performance measures. Monthly reporting, budgeting and planning.Financials – meeting budgets; maintaining gross margin; OPEX and EBIT.Establish and manage individual targets for all sales staff.Performance management – coaching, guidance and training of sales staff.Inventory – control and manage stock levels to target.Merchandising.Customer accounts and debtors.H S & E - maintaining safe workplace environment.Customer satisfaction and resolution of complaints.Reporting.Administration. Show less

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  Jones Cycles

  Jan 2005 - Mar 2008

  Sales Manager

  My passion and interest in Triathlon over the previous few years led me to a career path in the Cycling/Triathlon industry. Jones Cycles is a long established and respected specialist Triathlon retail cycling store.RESPONSIBILITIES:All aspects of retail store management and daily operation.Market penetration and growth.Build loyalty from local cycling community.Manage change within store structure to enhance profitability.ACHIEVEMENTS: Highest rate of increase in business turnover at 20% annually over respective years.Stock and inventory management systems established.Improved layout and point of sale in store.Increased customer confidence and satisfaction.Extended expertise and knowledge specific to cycling industry. Show less

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  Bicycle Superstore Mornington

  Apr 2008 - Dec 2012

  Manager

  RESPONSIBILITIES• New franchise business development• Design, organization and implementation of internal systems• Recruiting, training, coaching and mentoring staff• Rostering and wages ratios/turnover• Growth of market share/penetration• Advertising and marketing initiatives – design, direction and implementation• Strong participative team building and management• Forecasting and market analysis• Purchasing and inventory control• Budgets, financial mastery recording/reporting/analysis• Staff induction / training• Sales margins / volumes and staff targetsACHIEVEMENTS• Flagship store with presentation and performance• Grew turnover to $1.6 million• Reduced wages ratio to lowest amongst multi-staffed stores• Grew customer loyalty to highest network standards• Implemented and maintained social media strategy : Facebook Page / Twitter• Continually maintained highest P&A ratio in network with highest margins• Prompted and maintained voluntary Worksafe inspections• Notably improved search engine optimisation through strategic directory listings • Designed and instigated all local marketing and advertising ensuring solid market penetration• Encouraged and grew local riding groups through regular information evenings/training sessions and shop rides• Developed a team providing top network results in workshop and sales Show less

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  Bicycle Superstore Mentone

  Jan 2013 - Jul 2013

  Manager
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  Super Retail Group

  Nov 2013 - May 2019

  Rebel Sport - Bike Mechanic & Sales Assistant
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  Page Bros RV Jayco

  Apr 2018 - now

  Sales / Motorhome Consultant