Juan Altes

Experience

• 

  Nestle

  Jul 1985 - Sept 1985

  Datacenter Operator

  Assistant of operation in the company Data Centre Exciting chance to experience the operations of a large, high-criticality Data Centre.

• 

  Medtrans, S.A. (Transport - Ship Consignee)

  Jun 1987 - Jan 1988

  Programmer

  Responsible of deployment of first LAN networks NOVELL, and IT process transformationProgrammed various applications in micro-processing environments, overseeing design and development in the DOS environment.

• 

  Azertia

  Mar 1989 - Apr 1995

  Project Manager

  - Thrived in a dynamic period, transitioning rapidly from programmer to project manager. Spearheaded diverse tasks for financial entities, governmental projects, COOB'92, utilities (Iberdrola), and insurance companies, fostering intense and rewarding professional growth.- Oversaw diverse information systems for the Barcelona '92 Paralympic Games.- Nominated by my company to oversee technology operations at the Olympic Stadium during the Barcelona '92 Olympic Game.pd. CENTRISA (Centro de Tratamiento de Información S.A.), after Azertia, currently Indra (2008) Show less

• 

  EDS

  Apr 1995 - May 1999

  Project Manager

  EDS, who bought TecnoCaixa (services company of "la Caixa"):- Different consultancy tasks for EDS, who bought TecnoCaixa (a company of "la Caixa") Led the successful implementation and adaptation to the Euro, along with the maintenance of Accounting, Foreign Operations, Treasury, and Data Warehouse areas at Caixabank France. Achieved notable success and fostered strong team collaboration.- Collaborated closely with the General Manager and Financial Manager to ensure the effectiveness of the Management Control panel, results accounts, and the Audit Warnings System for 'la Caixa,' earning their trust through proven results. Show less

• 

  T-Systems

  May 1999 - Aug 2000

  Controller

  - Managed the IT Plan for the General Directorate of Citizen Security, overseeing the deployment of autonomous police in the territory. Controlled economic aspects and integrated planning of applications and infrastructures. - First opportunity in a leadership role in the public sector, contributing to a comprehensive and highly motivating learning program at all levels.Formerly Debis IT Services, now T-Systems, served as the Centre Informàtic General de Catalunya, SA, contributing to its technological evolution. Show less

• 

  EDS

  Sept 2000 - Jul 2006

  Client Delivery Manager

  - Served as Business Manager for various financial services at 'la Caixa' and group, overseeing pension funds, direct debits, checks, foreign accounts receivable of effects, including Desktop Services for Caifor and Business Intelligence services. - Adapted swiftly to a high-paced project environment with demanding schedules, actively calculating ROI for optimal outcomes.

• 

  T-Systems

  Sept 2009 - Mar 2024

  Led current accounts (large and medium) at the highest level for the existing and new business development for different verticals (e.g. Justice, Ports, Transport) and public sector market (e.g. universities, food HUBs and local administrations),- Challenge: Strategic approach to addressing customer business challenges, emphasizing Digital Transformation and co-innovation roadmaps for mutually beneficial outcomes. -- Objective Achieved: Achieved consistently surprising and satisfactory results for all clients, delivering exceptional value and exceeding expectations.- Challenge: Compete for diverse major contracts with the Generalitat de Catalunya, consolidating the Justice business and fostering growth in the new Data Management segment, -- Objective achieved: Secured victories in both contracts with a Total Contract Value (TCV) exceeding €20 million each, demonstrating effective strategic bidding and business prowess.- Challenge: Led the offer and supply contract for ICT infrastructure and associated professional services for Barcelona City Council. Configured an SDDC as a foundational platform for cloud transformation, providing the client with greater control over assets.-- Objective achieved: Secured the contract and effectively executed a complex Technology and Transformation project, achieving a Total Contract Value (TCV) exceeding €10 million.- Challenge: Spearheaded the Business Services unit, overseeing all private market business contracts, spanning industries such as insurance, retail, finance, and public services.-- Objective achieved: Implemented a homogeneous and standardized management method, optimizing gap analysis and developing corresponding improvement action plans. Show less - Challenge: Leading the end-to-end provision of services, encompassing applications, infrastructure, communications, and workplace solutions, for diverse Public Sector clients in Spain, -- Objective achieved: Sustained annual turnover surpassing €50M, showcasing consistent financial performance and strategic business management.- Challenge: Directed the takeover and implemented a new strategy for SAP HR in Postal and Telegraph Services (Correos), a key component of a global outsourcing initiative for SAP services, with a contract value exceeding €40M.-- Objective achieved: Successfully led a transformation initiative that significantly improved financial matters and enhanced services and tools for over 65,000 employees in a complex organizational structure. Collaborated closely with the HR Director and unions, achieving notable success in improving payroll services and resolving financial issues. Show less Responsible for the operation and contracted services and its income statement- Challenge: Managed AMS contracts and oversaw strategic projects for the Government of Catalonia and various entities, ensuring effective delivery and alignment with organizational objective -- Objective achieved: Achieved Total Contract Value (TCV) exceeding €25M, enhancing expected margin and gross profit figures for improved financial performance.- Challenge: Spearheaded as T&T Director the implementation of a new service delivery model resulting from competitive dialogues--Objective achieved: Pioneered the implementation, making the company the first to achieve it, resulting in direct savings for both customers and the organization.- Challenge: Strategically balanced workload to favor production centers, optimizing operational efficiency and resource utilization--Objective achieved: Efficiently collaborated with production and POP (Point of Production) teams, orchestrating a global delivery application transformation program for enhanced efficiency and effectiveness. Show less Pioneered the establishment and growth of the Justice business unit, formulating the team's constitution and professional development plan with a key focus on business expansion in Spain.- Challenge: Directed the e-Justicia.Cat Transformation Program, overseeing the implementation of a new information system and the reorganization of the Department of Justice for enhanced operational efficiency and effectiveness- Objective achieved: Designed and executed a strategic plan with a budget exceeding €59M, facilitated a 100% team expansion ( >120 FTEs), and successfully implemented a change management plan, achieving strategic goals within the specified time and budget constraints. Show less

  • Client Account Executive

    Jan 2016 - Mar 2024

  • Head of SDM Public & Health

    Jan 2014 - Jan 2016

  • SDM Manager Public Sector Catalonia

    Feb 2012 - May 2014

  • Director of Innovation and Transformation in Justice

    Jul 2006 - May 2014

  • Tax Business Manager

    Sept 2009 - Jan 2013
• 

  JAM&Cia.

  Dec 2023 - now

  Advisor - Global IT Services Leadership

  My main objective is to help companies Empower Global Business through Strategic IT Leadership. I offer companies my demonstrated expertise and experience in the following areas: delivering strategic IT guidance, assessing systems and workflows, vetting and assessing suppliers, spearheading IT initiatives, appraising emerging technologies and solutions, addressing security vulnerabilities, and overseeing IT personnel.I have a robust business orientation with a relentless pursuit of goals and results. I’m a dynamic and passionate leader, dedicated to addressing customer challenges, fostering team development, and consistently delivering impactful results. I’m committed to creating value, achieving goals with determination, and maintaining a focus on innovation, sustainable growth, and a winning mindset. My extensive experience, energy, dedication to my work, and desire to continue learning, growing, and adding value enable me to do this, as if I were twenty-five years old. Show less

• 

  Ricoh España

  Jul 2024 - now

  Key Account Manager