Ali Noureddine

Experience

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  SITA

  Aug 2010 - Oct 2010

  Trainee - IT Help Desk
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  Tech. & Mobile Shop

  Nov 2010 - May 2011

  IT Specialist

  Worked as an IT Specialist & Salesman (in Tech store)

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  Consolidated Contractors International Company

  Jun 2011 - Sept 2011

  Information Technology Help Desk
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  MEAB Bank

  Oct 2011 - Aug 2022

  Core Responsibilities:•Server and Application Management:Install, configure, and support servers and applications, including Active Directory, Exchange, DNS, DHCP, WSUS, Bank Websites, and E-banking Systems in both virtual and physical environments•Firewall Configuration:Manage firewalls like Cisco ASDM, Firepower, F5, FortiGate, and Palo Alto, ensuring strong network security•IT Coordination:Facilitate communication and coordination between IT sections to ensure seamless operations•Network and Server Oversight:Manage Blade Servers, SAN Storage, and network servers, including migrating servers from physical to virtual environments•Hardware Troubleshooting:Handle RAID and ILO configuration and troubleshoot hardware issues to maintain system performance•Project Management:Oversee new and ongoing IT projects, ensuring timely completion and adherence to company standards•Virtualization Platforms:Install, configure, and manage VMware, ESXi, vCenter, vSphere, and Hyper-V to optimize virtual environments•Technical Troubleshooting:Resolve complex IT issues to maintain continuous service functionality•System Monitoring:Conduct daily system checks, reviewing logs, and ensuring completion of scheduled tasks•Procedure Development:Develop and maintain installation procedures and manage file archival and purging•Backup Management:Oversee backups using EMC Networker, IBM Tivoli, and TSM, ensuring successful data recovery processes•Network Security:Monitor and secure the network with tools like Websense, Palo Alto, and Cisco ASDM, regularly applying security patches•Device Management:Configure and troubleshoot network devices, including Cisco routers, switches, and IPS•Client-Server Management:Implement and manage client-server environments, ensuring proper system integration.•Data Recovery and Installation:Format computers, recover data, install software, and manage hardware like printers and scanners to support IT operations Show less

  • Senior Systems Administrator

    Jan 2016 - Aug 2022

  • Systems Administrator

    Mar 2013 - Jan 2016

  • IT Support Specialist

    Oct 2011 - Mar 2013
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  ITWORKS ME SAL

  Sept 2022 - Jul 2023

  IT Procurement and Workshop Supervisor

  Key responsibilities:•Manage the servicing, repair, and configuration of IT equipment upon admission.•Generate, analyze, and report on unit activities and updates to the General Manager.•Supervise workshop operations and staff to ensure efficient workflow.•Repair, service, and configure IT equipment received from the support department.•Deploy necessary operating systems (OS) and software for functional requirements and monitoring.•Install and configure computer hardware, operating systems, and applications.•Implement backup engines and infrastructure, monitor backups, and manage failure incidents.•Configure networking rules (e.g., NAT-ing, QoS) and related networking devices.•Establish virtual IT environments for networks and servers.•Apply security policies across servers, backups, networks, and virtual machine (VM) layers.•Conduct audits and prepare related reports.•Research and recommend new technologies to support application rollouts and resource optimization.•Ensure timely and quality repairs according to client agreements and company standards.•Conduct periodic inventories of stock items.•Communicate effectively with clients to understand issues and requirements, providing progress updates and outcomes.•Source and qualify suppliers based on internal policies and procedures.•Coordinate procurement activities with suppliers, clients, and internal departments to uphold quality and efficiency standards.•Monitor and ensure completion of staff tasks within designated timelines. Show less

• 

  Aspire Software

  Jul 2023 - now

  Senior Systems Administrator

  •Successfully managed multiple migration projects, including moving VMs and applications from on-premises to AWS Cloud, transitioning from Google Workspace to Office 365, and migrating on-premises CRM to Dynamics 365 Dataverse.•Server and Application Management:Install, configure, and manage servers and applications, both on-premises and in the cloud, ensuring secure and efficient IT operations.•Infrastructure Security:Ensure the security and efficiency of IT infrastructure through proactive management and monitoring.•Server Administration:Handle user and group management, security permissions, group policies, and services management. Monitor resources and resolve event-log warnings and errors to maintain system integrity.•Data Center Monitoring:Monitor data center health, respond to hardware issues, and assist in building, testing, and maintaining new servers as needed.•Infrastructure Maintenance:Maintain internal infrastructure, including servers, routers, switches, firewalls, security updates, and support for LANs, WANs, and network segments.•Technical Support and Troubleshooting:Collaborate with help desk teams to troubleshoot and resolve issues, providing technical support as required.•System Audits and Backups:Perform routine audits and verify the integrity of backups to ensure data security.•System Design and Support:Design, organize, and support the organization’s computer systems, including operating systems, business applications, security tools, and email systems.•Research and Development:Research new products, protocols, and standards to support system upgrades and development.•User and Access Management:Manage user accounts, permissions, and Active Directory administration to maintain secure and efficient system access. Show less