John Mosso

Experience

• 

  United States Steel Corporation

  Jan 2007 - Jan 2009

  Identity and Protection Services Co-op

  • Provided systems administration for approximately 49,000 employees.• Created and conducted corporate security standards. • Conducted security audits for Oracle databases and the Windows environment.• Conducted IT systems troubleshooting for corporate users and resolved service tickets via HP Service Center.• Developed and documented process improvements and procedures.

• 

  PITT OHIO

  Jan 2009 - Jan 2010

  IT Service Desk Technician

  •Responded to user operational issues with desktop computers, laptops and mobile electronic devices to enable problem resolution.•Identified system hardware, network infrastructure and connectivity issues that prevented efficient logistic operations.•Provided system administration.•Maintained and supported HP Thin Clients.•Installed and supported Cisco VoIP telephone systems.

• 

  Bayer

  Jan 2010 - now

  •Ensure technical delivery and quality of manufacturing IT solutions for all 12 global Consumer Health production sites.•Implement and support digitalization of manufacturing operations through cloud technologies.•Lead application lifecycle optimization by consolidating, decommissioning, and implementing new manufacturing applications.•Translate functional business requirements into technical specifications for strategic partner and supplier work packages.•Instruct and ensure installation plans by strategic partners are conducted in accordance with organizational policy and standards.•Implement Tulip manufacturing operations management platform at Consumer Health production sites to improve operations. Show less •Managed operational interfaces to strategic partners for applications within Pharmaceutical, Consumer Health, and Crop Science product supply domains.•Served as architect for application migrations to cloud environments.•Identified, prioritized, and implemented technology improvements for product supply domain applications and services.•Managed and renewed licensing for product supply domain applications and services.•Led Tata Consultancy Services (TCS) Enovia Product Lifecycle Management (PLM) team by ensuring best practices were implemented, overseeing coordination of continuous improvement activities, service delivery, and issue resolution.•Ensured contracted service level agreements were met and aligned with business requirements.•Resolved escalations concerning strategic partners. Show less •Led cloud technology adoption by partnering with Bayer businesses to develop cloud-native solutions within Amazon Web Services, Google Cloud Platform, and Azure.•Led Bayer's adoption and implementation of Google Cloud Platform.•Led data center migration efforts by documenting interdependencies for over 500 servers and migrating them.•Led Privileged Access Management (PAM) initiative for North America and Latin America. This project increased network security and allowed for better insight into how administrative accounts were used in Bayer's IT environment.•Created and assisted teams to implement global privileged access management standard operating procedures.•Led Secure Sockets Layer (SSL) certificate management consolidation project to save over $90,000.•Led cost savings initiative to reduce spend in Google Cloud Platform App Engine environment. Savings of over 70% was realized.•Drove implementation of new technologies to improve organizational effectiveness.•Led infrastructure and application security remediation efforts by identifying, analyzing, and resolving vulnerabilities.•Evaluated and assigned new projects to team members accordingly to ensure organizational goals were met.•Guided, developed, and mentored team members.•Implemented and maintained team standards and processes to ensure compliance and business continuity. Show less •Served as vRealize Operation Manager (vROps) lead.•Maintained vROps infrastructure.•Provided detailed performance analysis to ensure reliable operation of virtual infrastructure to support local, regional, and global business.•Contributed to sound technical and financial assessments based on analysis of virtual infrastructure usage.•Created custom vROps analysis dashboards and reports for customers.•Configured and deployed ESXi hosts for infrastructure upgrades.•Performed installation, migration, and decommissioning activities for virtual infrastructure and related hardware.•Provided cross-training to the Server OS & Virtualization team. Show less •Maintained high level of operational quality by hosting and supporting over 200 applications and over 1,000 websites.•Served as lead Adobe Marketing Cloud & Webtrends web analytics administrator.•Configured and maintained Cisco ACE Load Balancer.•Identified and resolved server, website, and application security vulnerabilities.•Migrated and supported over 30 applications from Bayer's Merck Consumer Care acquisition.•Developed and documented installation procedures, process improvements, and security policies.•Upgraded and supported Bayer's global knowledge management system to ensure company wide business continuity. Show less

  • Internal Manufacturing Product Specialist

    Jul 2020 - now

  • Service Manager Product Supply Systems

    Oct 2019 - Jul 2020

  • Team Lead Cloud Solutions & Web Content Management

    Jan 2017 - Oct 2019

  • Sr. Analyst IT - Server OS & Virtualization

    Jan 2016 - Jan 2017

  • Analyst IT - eBusiness Platform Solutions

    Jan 2011 - Jan 2016

  • Asst. Analyst - Master Data and Business Intelligence

    Jan 2010 - Jan 2011