Douglas Araújo

Experience

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  FastHelp Informática

  Dec 2012 - Mar 2018

  Propose technical solutions and develop projects that meet customer requirements and generate sales.Working in Cybersecurity as a pre-sales professional, conducting training, workshops, bootcamps, Proof of Concept (POC), capture the flag, troubleshooting, and solution architecture.Review and assess the design, implementation, testing, and deployment needs of the architecture to identify project requirements and costs.Knowledgeable in information security solutions: Next-Generation Firewall, Vulnerability Management, SIEM, SOAR, UEBA, XDR, EDR, NDR, MDR. Show less

  • Information Security Analyst

    Jul 2015 - Mar 2018

  • Support Technician

    Dec 2012 - Jul 2015
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  SERVIX

  Mar 2018 - now

  I was in charge of security and CSOC projects. I designed, configured, and improved the entire 24/7 Security Operation Center (SOC) process. I created information security and products/services offerings. I managed pre-sales (security), SecOps/post-sales, and SOC teams. I proposed technical solutions, developed projects meeting client requirements, and generated sales.I worked in Cybersecurity in pre-sales, training, workshops, bootcamps, Proof of Concept (POC), capture the flag, troubleshooting, deployment, support, and solution architecture. I structured the Security Operations Center (SOC), achieving sales and service goals and cultivating new customer relationships.I reviewed and assessed design, implementation, testing, and deployment needs for architecture to identify project requirements and costs. I managed staff, handling recruitment, training, and daily leadership. I communicated online with clients to address inquiries and complaints, enhancing service satisfaction.I provided customer support, offered suggestions, and clarified questions about the products and services offered. I planned and executed activities according to established deadlines, contributing to the smooth flow of operations. Show less Propose technical solutions and develop projects that meet client requirements and generate sales. Engage in Cybersecurity as a pre-sales professional, conducting training, workshops, bootcamps, Proof of Concept (POC), capture the flag, troubleshooting, and solution architecture.Review and assess the needs for design, implementation, testing, and deployment of the architecture to identify project requirements and costs.Possess expertise in information security solutions, including Next Generation Firewall, Vulnerability Management, SIEM, SOAR, UEBA, IPS, DLP, UEBA, SOAR, PAM. Show less

  • Information Security Manager

    Mar 2022 - now

  • Sales Engineer Manager

    Oct 2020 - Mar 2022

  • Sales Engineer

    Mar 2018 - Oct 2020
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  Instituto de Defesa Cibernética

  Jan 2024 - now

  Membro do Instituto de Defesa Cibernética