Lisa E. McCullen

Experience

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  Pine Medical Center

  Jan 1988 - Jan 1988

  Admitting Clerk

  Formerly Sandstone Area HospitalDirected patients to fill out medical forms prior to being seen or admitted for medical services.• Handled emergency situations calmly by gathering required information and signatures from patients while handling sensitive and confidential information.• Called in helicopter service and located the doctor or nurse when they needed additional patient information.

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  Fingerhut

  Jan 1989 - Jan 1990

  Data Entry Operator

  Reviewed and keyed customer’s orders into a database.• Maintained 70 percent speed by accurately entering orders so merchandise was rapidly shipped without delay to customers.• Learned new projects and machines quickly in order to handle deadlines quickly.

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  Northwest Airlines

  Jan 1990 - Jan 1993

  Managed department while everyone was out of town doing audits.• Kept track of the location of all auditors by creating procedures to locate them expeditiously when needed.• Updated audit lists and accurately filed audits so the auditor could easily retrieve the reports.• Answered the manager and auditors’ phones by screening callers, answering inquiries and providing information as necessary. Audited tickets to ensure the appropriate commission was taken by the travel agency.• Added and inputted tickets into the database accurately and quickly to meet the demands of the department in order to meet deadlines.• Volunteered to assist other departments in need when work flow was down enabling other departments to meet their goals.

  • Secretary, Quality Assurance Audit

    Jan 1991 - Jan 1993

  • Revenue Clerk, Commission Sales

    Jan 1990 - Jan 1991
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  Northwest Airlines, Inc.

  Jan 1993 - Jan 1994

  Secretary, Corporate Law

  Researched and gathered documentation from throughout the company to create a working file that counsel could utilize to answer internal and EEOC charges.• Discreetly contacted various departments to get confidential files to create a working file for counsel.• Assisted paralegal by researching and gathering documents needed to fulfill discovery requests served on the company.• Reprioritized and balanced workload to update all the law books so counsel could utilize up-to-date and accurate information for their research. Show less

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  Northwest Airlines

  Dec 1994 - Jun 2009

  Legal Administrative Assistant

  Managed and balanced the demands of counsel, paralegals and vendors by ensuring all needs were met.• Established a favorable rapport with government agencies by rapidly researching inquires and promptly providing the appropriate information.• Maintained a database by managing all lawsuits served on the company by accurately entering, calendaring and following up with the specific department responsible for making a timely response.• Managed travel demands for internal and external counsel by researching most favorable flights and hotels to minimize their travel time and maximize productivity.• Directed accounting department to withhold monies from vendors that needed to be reimbursed back to the company for civil penalties paid and followed through till reimbursement was completed. Show less

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  HealthPartners

  Aug 2010 - now

  Sr. Administrative Assistant - Law Department

  Sr. Administrative AssistantLaw Department