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Thabo Benjamin Ngwenya

Thabo Benjamin Ngwenya

Teller cum sub branch supervisor

Followers of Thabo Benjamin Ngwenya149 followers
location of Thabo Benjamin NgwenyaCity of Johannesburg, Gauteng, South Africa

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  • Timeline

  • About me

    Executive Director

  • Education

    • University of South Africa

      2012 - 2013
      Certificate in Human Resources Management Human Resources NQF level 6

      Activities and Societies: N/A Modules covered included Human Resources Management, Training and development, The Labour relations ACT and Human relations.

    • Sekano Ntoane High school in soweto

      1979 - 1984
      N/A 12

      Activities and Societies: debating , soccer,

    • University of South Africa/Universiteit van Suid-Afrika

      2014 - 2015
      Advanced Certificate in Human Resource Management - Human resources Management NQF Level 8

      Activities and Societies: n/a Distinction in International human resources; course facilitated specialisation in Human Resources Management and also covers current HR trends.Modules covered include International Human Resources, Organisational Development, Organisational development and research Methodology.

    • University of South Africa/Universiteit van Suid-Afrika

      1998 - 1998
      Certificate in Customer Service Management Customer Service Management NQF level 6

      Activities and Societies: N/A Course covered: Customer service principles, Engaging with difficult customers and general communication i.e. emails,letters etc.

  • Experience

    • Absa

      Jan 1994 - Mar 1999
      Teller cum sub branch supervisor

      Customer ServiceCash ManagementTreasuryProvingQueriesAttending to Customer queriesOpening accountsGeneral Supervision of Tellers

    • Worksite Marketing

      May 1999 - Jan 2009
      Sales Consultant

      Face to face customer interaction., Procurement of Pension Supported Home Loans, Engagement with companies' Human resources Managers and Union officials with a view to developing business and drafting SLA's. On site visitation of companies as well as portfolio management.

    • Dartingo Financial Services

      Feb 2009 - Jun 2015
      National Sales Manager

      Report writingRecruitment,Selection,and Placement of new recruitsInterviewing new employeesPersonnel Management- employee maintenace,leave admin,absenteeism monitoring etc.Emloyee Discipline- Warnings, Disciplinary Hearings,Chairing disciplinary MeetingsTraining and development of staffStaff CoachingEngaging with Unions regarding SLAS'sPerformance Mangement-QualitativeLogistics PlanningCustomer Service MnangementCustomer RetentionProduct Presentation of Pension Fund home Loans and its ancilliary productsStakeholder Relationship Management -Challenges and remedial actionChairing weekly Sales meetings Show less

    • Charter Group

      Jun 2016 - now
      Executive Director Training

      Business procurement, recruitment and selection, stakeholder management, company spokes-manship, business planning , electronic communication with various stakeholders, attending stakeholder briefings, report writing(qualitative), performance management, drafting and amending employment contracts to ensure compliance with the prevailing labour law, staff management.

  • Licenses & Certifications

    • NQF Level 4 Certificate in Real Estate

      The Estate Agency Affairs Board

  • Volunteer Experience

    • Secretary

      Issued by Mapetla Profesional Football Club on Mar 2013
      Mapetla Profesional Football ClubAssociated with Thabo Benjamin Ngwenya