Derek Yeung

Experience

• 

  HSBC

  Oct 1993 - now

  - Maintain / support AS400, client-server and network related operations for the Asia Pacific offices- Ensure proper configuration of all HP-UX and NT servers under management- Ensure high success rate for HP and NT backup operations- Ensure all application releases are accurate- Ensure efficient operation on LAN / WAN environment and address network problems effectively- Strengthen communication with IT teams in local and overseas offices- Handle technical requests from users, BST and development teams- Ensure Citirx MetaFrame server is efficient, flexible and stable- Execute, verify and enhance disaster recovery plan for all systems under management- Perform in-depth analysis on new technologies Show less

  • Customer Success Manager

    Mar 2023 - now

  • Global Supply Manager

    May 2021 - Mar 2023

  • Regional Supply Manager

    Mar 2017 - Jan 2022

  • PMO Lead, IT Infrastructure Delivery PMO

    Oct 2013 - Feb 2017

  • Project Manager

    Jan 2007 - Sept 2013

  • Senior Technical Analyst

    Apr 2001 - Jan 2007

  • System Administrator

    Jan 1997 - Mar 2001

  • System Operator

    Oct 1993 - Dec 1996