Talk to sales Try for Free
Alexander Garcia

Alexander Garcia

Followers of Alexander Garcia302 followers
location of Alexander GarciaMedellín, Antioquia, Colombia

Connect with Alexander Garcia to Send Message

Connect

Connect with Alexander Garcia to Send Message

Connect

  • Timeline

  • About me

    Sports Customer Support Team Lead

  • Education

    • Universidad de Medellín

      2011 - 2016
      Bachelor's degree International Business

      Activities and Societies: Basketball, Softball.

  • Experience

    • Genius Sports

      Jan 2019 - now

      Leading the Customer Service and first line of Technical Support team for Sports data collection, Leagues Media, and Competition management systems for multiple leagues worldwide (FIFA, FIBA, NCAA, CEV). Onboarding and Implementation, JIRA Experience. Sports Tech Customer Support, JIRA Experience. Sports Live Feed Monitoring.

      • Sports Customer Support Team Lead

        May 2023 - now

      • NCAA Support Team Lead

        Feb 2022 - May 2023

      • League Products Support and Implementation Officer

        Jun 2021 - Feb 2022

      • Sports First line Support Operator

        Aug 2019 - Jun 2021

      • Live Feed Analyst

        Jan 2019 - Aug 2019

  • Licenses & Certifications

  • Volunteer Experience

    • help

      Issued by BAA Boston Marathon
      BAA Boston MarathonAssociated with Alexander Garcia