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Govind Bashera

Govind Bashera

Technical

Followers of Govind Bashera7000 followers
location of Govind BasheraLucknow, Uttar Pradesh, India

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  • Timeline

  • Skills

    Linux
    Service delivery
    Networking
    Operating systems
    Security
    Management
    Windows server
    Technical support
    Network design
    Microsoft office
    Switches
    Routers
    Windows
    Crm
    Ccna

  • About me

    I have a natural aptitude for computer software and have some knowledge in hardware as well as networking. My areas of knowledge includes - * Network OS – Windows 2000/2003, LINUX * Operating system –Windows 95, win98,me Xp,Vista, Linux,win7 * Office Suites – MSOffice ,Open Office * Remote Administration : Netmetting, RDC * Client Email – Microsoft Outlook.pop * Programming Languages –Visual Basic, Erp, Foxpro, SAP working knowledge. * CRM configuration.galaxy install and confi or galaxy form degin Specialties: MCSA,CCNA,ADCA,My areas of knowledge include -: * Server2000, Server-2003 * Operating system – Windows 95, 98, Me, Xp, Vista. * Office Suites – office xp, office97, office 2000, office2003 Including – Excel, PowerPoint, Mail Configure and word. * Programming Languages –Vb, Erp, foxpro, sape working knowledge. * Customer.Relationship.Managemant – CRM.BSCS,RDC,RAP,EPOS,INDEX,NETMETTING,EMD,NMS,MSPOP,HLRIN@VANTAGE,NAT,ETOP ETC

  • Education

    • Shobit Institute of Engineering & Technology, Meerut

      2014 - 2016
      MscIT Engineering Technology, General A+

      Activities and Societies: BOxing

    • University of Lucknow

      2005 - 2009
      B.A MCSA,CCNA,ADCA

      Activities and Societies: Diploma & Certification  M.B.A IT IS PURSUING IN SMU  Microsoft Certified Systems Administrator “MCSA”  Cisco Certified Network Associate “CCNA”  DIPLOMA IN HARDWARE AND NETWORK ENGINEERING  ADCA (ADVANCE DIPLOMA IN COMPUTER APLICATATION) Scholastic Graduate in Arts form Lucknow Christian College under Lucknow university board. Intermediate from K.V.A.M.C No.1 under CBSE Board. High School from K.V.A.M.C No.1 under CBSE Board.

    • Kvamc

      1999 - 2000
      Diploma & CertificationM.B.A

    • Kendriya Vidyalaya

      1999 - 2002
      12th

  • Experience

    • OCSS (OCTAL COMPUTERS) Lucknow

      Jan 2000 - Jan 2002
      Technical

      Technical • Was appointed to assembled computers & sell computer peripherals.• Resolving issue of hardware & software on on-site as well as carry in jobs.• Expert in network design and security• Responsible for whole office maintenance• Excellent in technical and logical knowledge• Specialist in network and infrastructure design• Improved business processes with IT solutions• Excellent multitasking ability

    • NET NIFO SOLUTION

      Jan 2004 - Sept 2005
      Net Info Solution

      Technical • Was appointed to assembled computers & computer peripherals.• Expert in network design and security• Good knowledge of various software’s and networking• Excellent in technical and logical knowledge• Specialist in network and infrastructure design• Improved business processes with IT solutions• Handling Sales & purchase operations via customized software.• Resolving issue of hardware & software• Excellent multitasking ability

    • Vodafone (Eminient)

      Jan 2005 - now
      IT Astt. MANAGER & Admin

      Working as a IT Astt. MANAGER in Vodafone (EMINENT) LucknowResolving issues of hardware, software and network problemsKey Performance AreaTechnical Support ManageHandling 200 Client's of Windows XP connected with a Domain.Maintaining 100 Digital Voice ports for inbound calls. Maintaining a Four Fedora Linux server (Database and Asterisk server ) For 100 clients running outbound calls.Maintaining a CCTV SupportData backup day to day.Resolving issues of hardware, software, network problems and admin issue DEPT :- MNP, DHL , Relations, Relations-first, Retention, Relations,Cif,Vas1,Vas2,Std,GPRS etc. Administrator SupportHandling 200 workstations center for day to day admin activities.6000 S.Q FIT floor day to day admin activities.Event-wise reporting of every incoming/outgoing & expenseResponsible for whole office maintenance.To maintain stock Items & to sought out all complains/ Problems Regarding machinery and equipments & Office.. 2004-2005 Net Info Solution Lucknow.Technical Was appointed to assembled computers & computer peripherals.Handling Sales & purchase operations via customized software. Resolving issue of hardware & software Show less

    • 2003-2004 Standard Charted Bank

      Jan 2005 - Dec 2006
      Technical

      Technical • Resolving issue of hardware & software• Excellent in technical and logical knowledge• Specialist in network and infrastructure design• Improved business processes with IT solutions• Handling Credit Card Operations.• Excellent multitasking ability

    • Vodafone

      Jan 2005 - now
      IT Astt. MANAGER & Admin

      Experience 2005-Till Date Vodafone (EMINENT)IT Astt. MANAGER & Admin• Working as a IT Astt. MANAGER in Vodafone (EMINIENT) lucknow• Resolving issues of hardware, software and network problemsKey Performance AreaTechnical Support Manage• Handling 200 Client’s of Windows XP connected with a Domain.• Maintaining 100 Digital Voice ports for inbound calls. • Maintaining a Four Fedora Linux server (Database and Asterisk server ) For 100 clients running outbound calls.• Maintaining a CCTV Support• Data backup day to day.• Excellent in technical and logical knowledge• Resolved over 97% of problems with our VOIP Phone system at first contact.• Specialist in network and infrastructure design• Resolved user problems on initial call over 98% of the time.• Fielded trouble and information request calls from over 175 users.• Configure, upgrade, setup, and install computer hardware, software, and other equipment such as network routers, switches, VoIP phones, Internet modems, and Ethernet cabling• Improved business processes with IT solutions• Resolving issues of hardware, software, network problems and admin issue Dept:- MNP, DHL, Relations, Relations-first, Retention, Relations,Cif,Vas1,Vas2,Std,GPRS MNP-Prepaid, MNP-Postpaid etc. Administrator Support• Handling 200 workstations center for day to day admin activities.• 6000 S.Q FIT floor day to day admin activities.• Event-wise reporting of every incoming/outgoing & expense• Responsible for whole office maintenance.• To maintain stock Items & to sought out all complains/ Problems • Regarding machinery and equipments & Office.• Good knowledge of various software and networking. Show less

    • 2003 Volta's Ltd

      Jan 2006 - Mar 2007
      Technical

      • Resolving issue of hardware & software• Excellent in technical and logical knowledge• Specialist in network and infrastructure design• Improved business processes with IT solutions• Data feeding in On-line Package (ERP)• Excellent multitasking ability

    • IT Head ApexTelnet (Airtel)

      Jul 2013 - now
      Head Of Information Technology

      • Presently associated with Airtel (Apex Telnet Pvt.Ltd )as a IT & Admin Manager(L3)• from APRIL-2013 to Till Date.• Associated with .Vodafone( The Eminent Pvt.Ltd)as Asst.Manager & Admin(L2) from March-2005 to March- 2013.• Associated with Net Info Solution Pvt.Ltd as System Engineer(L2) from March-2004 to March- 2005.• Associated with Love Lock & Lewis (Standard Charted Bank) as System Engineer (L1) from March-2003 to March- 2004.• Associated with Volta’s Ltd as System Engineer (L1) from March-2002 to March- 2003.• Associated with OCSS (OCTAL COMPUTERS )System Engineer (L1) from March-2000 to March- 2002Diploma & Certification• Master of Science in Information Technology” MSc IT”• Microsoft Certified Systems Administrator “MCSA”• Cisco Certified Network Associate “CCNA”• DIPLOMA IN Hardware And Network Engineering• ADCA (Advance Diploma In Computer Application IT & Admin HEAD• Working as a IT & Admin Manager Airtel collection Angancy • Resolving Hardware, Software , Network Remotely Manage U.P.East • in a BPO managing various clients such as Vodafone ,HDFC , Airtel.• Monitoring all Network Devices with Ping Info View & Co-ordinate with VendorKey Performance Area• Maintaining and supporting Client-Server Model of Windows Server 2003 with clients having windows XP, Vista & 7.• Maintaining and supporting Voice Dialer System for the BPO using soft dialer (Asterisk). • Maintaining and supporting CRM at client end.• Domain server ID creation/deletion, password reset,CCTV, Backup & Restoration etc• Maintaining and supporting Mail client (Outlook 2003 & 2007).• Implementation, support, administration and management Microsoft Windows 8, 7 and XP Show less

    • Rudra Shares & Stock Brokers Ltd.

      Aug 2021 - May 2022
      Senior Manager

    • Anand Rathi Share and Stock Brokers Ltd

      May 2022 - now

      • IT head UP & Uttrakand

        May 2022 - now

      • Senior Officer UP & Uttarakhand

        May 2022 - now

      • Head of Information Technology

        May 2022 - now

    • Anand Rathi Share and Stock Brokers Ltd

      -
      Senior Officer UP & Uttarakhand

  • Licenses & Certifications

    • MscIT

      Shobit university
      Jan 2014