Swati Gautam

Experience

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  Lava International Limited

  Aug 2015 - Sept 2015

  Quality Management Intern

  Project Title : Implementing ISO standards and Kaizen Project- Described processes to make the organisations’ QMS fully in compliance with ISO 9001:2008 standard- Developed the work instructions and prepared check sheets used for recording observation

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  Raymond Limited

  Apr 2018 - Jun 2018

  Learning and Development Intern

  Project Title : Execution Planning - Lifestyle Learning & Functional Academy- Conducted primary research across Reliance, TATA Motors, Flipkart to gather insights on best practices for Raymond to get inspired from- Developed blueprint to setup the first Lifestyle Learning Academy in line with the Raymond L&D Strategy 2020- Executed a pilot and defined KPIs, metrics to evaluate effectiveness of learning imparted, course content- Achievements: Awarded PPI among 39 interns for pioneering the development of Functional Academy Setup based on blueprint Show less

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  IBM

  Jul 2019 - now

  Airline Company (KSA) | Target Operating Model (TOM), Sourcing Strategy & Ecosystem Strategy- Contributed to development of Value Stream functions, their associated R&Rs, VS archetypes, Interaction models specific to the VS archetypes- Built sourcing strategy framework (based on CBM BoIT) recommending right sourcing options across various IT domains - Built sourcing governance framework, vendor evaluation framework, ecosystem partner identification & onboarding approach- Performed & presented market scan of existing global airline use cases for the client to get inspired from- Achievements: Received Client & Partner Success Award (Q2 2023) for going above & beyond to achieve client successSwiss multinational food and drink processing conglomerate | NN HCP360 (Healthcare Professional360) & NHS Synthesis- Analysed all-round HCP & medical delegate CRM data; Supervised successful E2E development & launch of dashboards for 15+ markets globally- Project Manager for NHS Synthesis, responsible for timeline management, management of Devops board tasks, business process standardisation- Submitted the idea of AI Chatbot development for streamlining processes & providing task automation, 24/7 availability, Instant information retrieval Show less Projects:Large Steel corporation (India) | Export Process Automation- AS-IS process analysis for identification of automation opportunities & TO-BE process creation through multiple workshops with client Marketing, Production & Shipping teams.Large Indian chemicals & Crop protection solution company | Salesforce Account Manager and Consultant- Played key role in implementation of Salesforce Maps for 5 markets; Led 3-week discovery sessions for Salesforce implementation at one of the client subsidiaries in Argentina- Led steering committee meetings, highlighted possible risks & their mitigation; managed weekly service reports & project documents- Achievements: Received Eminence & Excellence Award (2H 2021); Achieved IBM Core Consulting (Intermediate)badge (2021)Large Swedish-Swiss multinational corporation (Switzerland) | Quick-Wins Project | Project Manager for Apttus AMS stream- Led 7-member team; Proposed & implemented automation of ~550 monthly repetitive user access related tickets to drive efficiency & stability- Led implementation of business requirements for enhancement of shopping cart experience for sales & factory users during IAMA Quick-Wins project- Post this implementation, there were massive performance gains (~3 min lesser time consumption) resulting in faster quote completion process- Achievements: Received Best GBS Associate Award (2020), Eminence & Excellence Award (1H 2021)Large chain of supermarket & drug stores (USA) | Auto-Replenishment (AR) Competitive Analysis- Performed comprehensive competitive assessment of AR capabilities, pricing strategies across E2E order lifecycle for 5 identified peers Show less Private Bank (India) | Platform Banking for Home Construction Ecosystem- Performed current state assessment for Individual Home Buyers (IHBs) in the identified district; Defined persona and developed insights- Finalized high level platform architecture and components; Mapped the customer journey use cases to the high-level technical architecture- Identified key potential partners that could be on-boarded on the platform; Validated the business models and business case for partners and bankValue Creation analysis, 360-degree analysis and Business primer reports (Multiple geographies)- Presented critical information on new age digital trends/emerging technologies driving disruption at client industry- Set the stage for envision and design thinking workshop that facilitates IBM’s Go-To-Market and digital transformation requests Show less

  • Advisory Consultant

    Apr 2022 - now

  • Strategy Consultant

    Jul 2020 - Mar 2022

  • Associate Consultant

    Jul 2019 - Jun 2020