Deep Enrich
Jonalyn Cuartel
163 followers
National Capital Region, Philippines
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About me
Operations Manager at TDCX Philippines | Certified COPC CX Implementation Leader
Education
Saint Louis University - Maryheights Campus, Baguio City
2001 - 2003Bachelor's degree Secondary Education and Teaching
Saint Louis College -City of San Fernando
2005 - 2007Bachelor's degree EDUCATION
Experience
TDCX
Jul 2011 - nowOperations Manager
Oct 2020 - nowTeam Lead
Aug 2014 - Oct 2020Customer Service Specialist
Jul 2011 - Aug 2014
Licenses & Certifications
- View certificate
15 Secrets Successful People Know About Time Management (getAbstract Summary)
LinkedInMay 2020
- View certificate
Why Trust Matters with Rachel Botsman
LinkedInFeb 2021 - View certificate
Bill George on Self-Awareness, Authenticity, and Leadership
LinkedInJan 2021 - View certificate
Critical Thinking
LinkedInOct 2021 - View certificate
Decision-Making Strategies
LinkedInSept 2021 - View certificate
Creating Positive Conversations with Challenging Customers
LinkedInFeb 2021 - View certificate
Critical Thinking for Better Judgment and Decision-Making
LinkedInDec 2020 - View certificate
Executive Presence on Video Conference Calls
LinkedInJun 2020 - View certificate
Building High-Performance Teams
LinkedInDec 2020 
Certified COPC CX Implementation Leader CX Standard R6.2
COPC Inc.Sept 2021
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