Aaquib Zaidi

Experience

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  IEnergizer

  Jul 2015 - Aug 2016

  Escalation Specialist
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  Airtel

  Aug 2016 - Mar 2018

  Technical Support

  Proven ability to work under pressure and team environment. Research and identify solutions to software and hardware issues. Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues. Possess knowledge about recovery and back-up processes

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  First Abu Dhabi Bank (FAB)

  May 2018 - May 2019

  System Engineer

  Participate in the design of information and operational support systems.Gather the improvement requirements and snags in the client IT infrastructure, analyze the possible solutions and conduct the feasibility study for the same.Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes.Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks.Install, configure, test and maintain operating systems, application software and system management tools.Managing Enterprise services such as Active Directory, Exchange, SCCM, DNS, DHCP, AD and related services to ensure SLA compliance.Fixing vulnerabilities identified in security assessments and driving the audits for the systems managed.Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches.Liaise with vendors and other IT personnel for problem resolution.Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical considerations.Maintaining the Site Server Room & the remote sites as well with Firewall configuration. Show less

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  Federal Tax Authority

  May 2019 - Aug 2020

  System Administrator

  Server Management:Install, configure, and maintain servers (both physical and virtual).Monitor server performance and address issues to ensure optimal efficiency.Perform regular updates and patches to keep systems secure and up-to-date.Network Administration:Configure and manage networking equipment (routers, switches, firewalls).Monitor network performance and troubleshoot connectivity issues.Implement and maintain network security protocols.User Account Management:Create, modify, and delete user accounts.Manage permissions and access controls.Reset passwords and resolve account-related issues.Backup and Recovery:Implement and manage backup solutions to ensure data integrity.Develop and test disaster recovery plans.Recover data in the event of system failures or data loss.Security Management:Monitor and analyze security logs.Implement security policies and procedures.Respond to security incidents and conduct investigations.Software Installation and Updates:Install, configure, and update software applications.Ensure licensing compliance.Troubleshoot software-related issues.Troubleshooting:Diagnose and resolve hardware and software issues.Investigate and address system errors and failures.Provide technical support to end-users.Monitoring and Reporting:Use monitoring tools to track system performance.Generate reports on system status and performance.Proactively identify and address potential issues. Show less

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  Tawazun Council

  Sept 2020 - May 2024

  Cyber Security Analyst

  Managed Cyber Security operations/Incident response including event monitoring which includes incident detection/response/mitigation for in house security projects. Operations incudes threat hunting, Host analysis, malware analysis.Perform Advanced Threat Investigation source from SOC monitoring. Act to block in all security devices and track down the infected system to remediate.Using analysis tools to continuously monitor and analyze real time logs for any suspicious event.Monitoring organization’s network for security breaches and investigating violation when one occurs.Experience in network traffic analysis of packet capture data, net flow, IPS/IDS and custom sensor output.Malware Hunting: Process and track down the infected Workstation/server to remediate.Handling Cyber and Data Security Incidents.Detecting Malware infected issues, analysis and removal from Network.Handling Spam Attacks, Spam Mail Analysis, IOC, and Attachment Analysis.Detecting Malware infected issues, analysis and removal from Network. Malware Analysis, Sandboxing (Threat Grid, Hybrid Analysis). Show less

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  Confidential Government

  Apr 2024 - now

  Information Security Specialist