Darryl Haslett

Experience

• 

  Barclays Wealth and Investment Management

  Sept 2009 - Jun 2011

  Client Relations Advisor
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  Hansard

  Aug 2011 - Aug 2014

  • Senior Account Executive

    Sept 2012 - Aug 2014

  • Personal Portfolio Administrator

    Aug 2011 - Sept 2012
• 

  Hansard

  Apr 2015 - Oct 2023

  Responsible for successfully delivering the Finance, Tax and Product requirements and deliverables on a large scale system development and migration project. High level tasks included:- Planning across multiple work streams to hit the programme deadlines- Ensuring processes and controls were in place to support the new system - Managing relationships with the 3rd party provider- Managing resource across different departments (Finance SMEs, Actuarial SMEs, BAs, Developers and Testers)- Stakeholder management- Risk and issue management and reporting Show less A really enjoyable role where I was in charge of a number of different stages of the Project process across a variety of different Operational processes, where the aim was to improve efficiency of the processes over a relatively short period of time: - Requirement gathering with the Subject Matter Experts- Analysis of the 'As Is' process and creation of the 'To Be' process- Low Code development using the Appian Process Modeler - Testing of processes- Training of Operations staff on new processes - Stakeholder ManagementAcross these various processes I planned out the stages using tools I learned on the PRINCE2 Practitioner course, which gave me an interest in getting involved in bigger projects within the company. Show less I built relationships with clients, external sales teams, our stockbroker and internal back office teams, which help me answer simple queries quickly, investigate and resolve more complex issues efficiently before they had the chance to turn into complaints all while building up my product and industry knowledge. I became an expert on dealing queries for all Front Office teams, as I noticed there was a gap in knowledge in the department. This led to me acting as the contact point for our external stockbroker and internal investments team. I gained a good understanding of the anti-money laundering guidelines and learned about risk management, which helped me make well informed decisions when stepping up to deputise for my Team Leader. Show less

  • Project Manager

    Jul 2019 - Oct 2023

  • Functional Business Analyst

    Sept 2017 - Jun 2019

  • Relationship Support Officer

    Apr 2015 - Sept 2017
• 

  Isle of Man Government

  Nov 2023 - now

  Project Manager

  Project Manager in Business Change Services, delivering strategic projects for various Government departments.