Jose Serna

Experience

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  Awaq ONGD

  Jul 2007 - now

  Director of Business Development

  As the Director of Awaq Estaciones Biológicas, responsible for overseeing all aspects of the organization’s operations, strategy, and impact. Also responsible for leading a team of professionals, driving conservation initiatives, fostering partnerships, and promoting sustainable development.Responsibilities:Leadership and Strategy: Develop and execute a strategic vision for Awaq Estaciones Biológicas, aligning with the organization’s mission and goals. Provide strong leadership to guide the team in achieving objectives and ensuring long-term success.Conservation and Sustainability: Drive the implementation of conservation projects and initiatives, focusing on ecosystem preservation, reforestation, and biomonitoring. Foster sustainable practices and promote environmental stewardship within the organization and its partners.Partnership Development: Build and maintain strong relationships with corporations, the public sector, NGDOs, and other relevant stakeholders. Collaborate with partners to leverage resources, secure funding, and expand the reach and impact of Awaq's conservation efforts.Team Management: Lead and inspire a diverse team of professionals, providing guidance, support, and mentorship. Foster a positive work culture that promotes collaboration, innovation, and professional development.Advocacy and Representation: Serve as a spokesperson for Awaq Estaciones Biológicas, representing the organization in public forums, conferences, and media engagements. Advocate for environmental conservation, sustainability, and social responsibility.Financial and Operational Oversight: Ensure effective management of the organization's finances, budgets, and resources. Monitor operational processes, compliance, and reporting to ensure transparency and accountability. Show less

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  Partner Hotels

  Feb 2010 - Feb 2011

  Project Coordinator

  Key Tasks Maintain close co-ordination with the Regional Office to co-ordinate and improve sales and other results of the Hotel.Supervise directly all Heads of Department to ensure the smooth operation of the Property.Responsible of the communication, welfare, co-ordination, between the Hotel Proprietor, the Management Company, Employees, Hotel Patrons and Guest, local Government Authorities and institutions and stakeholders.Ensure maximum return of investment and income for Hotel Proprietor and Management Company.Maintain close coordination with the sales Manager maximizing occupancy and average room rate. Show less

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  La Buena Vida- Catering and Gourmet

  May 2011 - Feb 2012

  Project Specialist

  Key TasksTo integrate various activities of the company’s project in order to achieve the forecasted annual budget.Coordinate the teams assigned to the different business areas to ensure company standards and policies are implemented.To analyse the P&L account ensuring that all the targets set for the management are within the parameters.To maintain a direct contact with providers negotiating tariffs and prices to achieve the best relation quality-prices according to market. Monitor competitor’s prices and services. Quality control and customer complain handling. Show less

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  Choice Hotels Europe

  Sept 2013 - Dec 2017

  Project/ Operations Manager

  Key TasksResponsible of the company’s portfolio, implement tactical applications of the strategy defined by the executive board, and the development of the solutions within the working region, reporting to the Managing Director.Project planning, controlling and reporting. Manage workload planning, compiling accurate previsions and forecasts, taking into consideration geographic, cultural and seasonal environments.Responsible for the operative management, adhere to operational quality standards, identifying, planning and implementing responses to individual and overall project risks.Optimization of the operational efficiency, managing issues and claims, implementing corrective measures when needed, updated the project knowledge data base and subsequent registries.Establish solid and efficient communication channels with the finance, legal, marketing and talent management departments to secure support and resources for projects. Show less

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  Concentrix

  Feb 2018 - now

  Learning Consultant - PMP

  LC- PMPProfessional Summary: Results-oriented Learning Consultant with a proven track record in seamlessly integrating cross-functional teams and crafting comprehensive training plans within the tech industry. Leveraging a strong background in Project Management, adept at aligning project goals with stakeholder expectations while navigating resource limitations. Proficient in employing the latest Project Management methodologies to tailor management strategies that drive project success.Key Accomplishments: Led and directed international virtual project teams, ensuring successful project completion while exceeding stakeholder expectations. Collaborated closely with operational managers to harmonize project demands, resources, and constraints, resulting in effective project delivery. Applied PMI Project Management body of knowledge and Agile Methodologies to customize management plans, optimizing project execution and outcomes. Thoroughly analyzed project documentation and agreements, establishing clear baselines for the triple constraints (time, cost, scope). Cultivated a motivating team environment, fostering high morale and commitment to project baselines and deliverable milestones.Skills:Communication: Exceptional communication skills, adept at conveying complex concepts to diverse stakeholders, facilitating smooth collaboration and understanding.Project Management: Proficient in employing Project Management methodologies to plan, execute, monitor, and control projects, ensuring timely and successful outcomes.Analytical Skills: Strong analytical abilities to dissect project requirements, identify critical components, and make informed decisions that optimize project processes and results. Show less