Pallavi Kumari

Experience

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  VEPSUN Technologies Pvt. Ltd.

  Nov 2012 - May 2015

  System Administrator

  Point of contact for internal IT/engineering teams for all data center and infrastructure related requests. Working closely with US data center remote hands on fulfillment.Provide support to ensure corporate and data center infrastructure are running at optimum state, meeting growth requirements and meet Service Level Agreements (SLAs)Configure, install, deploy, monitor, and troubleshoot network equipment, servers, storage appliances, operating systems along with other services related to networkingChecking CPU, Memory, drive utilization and user addition on the server. Show less

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  IBM

  May 2015 - Apr 2017

  System Engineer

  Reviewing build sheet and connecting with Build factory managers for servers build and go live in production environment.Creating and managing Physical servers and virtual machines and installing VM Tools into VM’s.Managed servers and configure hardware, peripherals, services, settings, directories, drives, etc. in accordance with standards and project/operational requirements.Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes. Reviewing system and application logs, and verifying process consuming more CPU and Memory. Performing vMotion (hot and cold migration).Participate in large scale projects as part of the Config Management team and provide technical assistance with global teams where necessary.Deploy, Troubleshoot and manage large scale VMware environments hosted in Public and Managed Cloud Infra. Implement virtualization solutions as per customer requirement (VM deployment/ Templates / vCenter Server etc.). Show less

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  Dell Technologies

  Apr 2017 - Aug 2021

  Project Team Lead

  Interaction with senior/mid level Stakeholder across regions of Europe, Asia and US.Work closely with cross-functional teams, and plan and develop scope, deliverables, required resources, work plan and timing for new initiative.Oversee the preparation of various reports, Work with customer on the same to identify risks and opportunities across the projects.Produce accurate and timely reporting and Following-up over the Key Actionable items and driving them to the closure.Publishing various critical reports, empowering the stakeholders to take business critical decisions alongside Steering Committee's review deck.Work with delivery managers and coordinate in reporting, Service level management, Identifies risk/opportunities and influence and implement continuous improvement.Defining and rolling-out agendas for review meeting with Stakeholders.Generate and broadcast key performance indicator (KPI) report on a weekly and monthly basis and keep all the stakeholders informed about the status of the project.Engaging in the standardization of SOP documentation and setting up a culture of continuous training and improvement for the team. Show less

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  Computacenter

  Sept 2021 - now

  Wide IP Migration Project:Managed the migration of Wide IPs from legacy systems to Azure Board, including fetching Wide IP details and coordinating with Application Owners for migration approval.Scheduled and conducted calls with Application Owners to explain the migration process, engaging technical engineers as needed.Communicated post-migration details to App owners and addressed any queries regarding GSLB Wide IPs. Facilitated Testing and DNS Switchover, following up with App Owners to ensure completion and the decommissioning of Wide IPs from the legacy environment post successful Testing.Maintained the Azure Board by updating Wide IPs as per the information in the tools such as ISAC & VIPSTER to ensure accurate information.Prepared and delivered weekly presentations to the customer on project progress, discussing issues, risks, support required, and updates.Collaborated bi-weekly with UBS Technical Project Manager to discuss project improvements and learnings from a similar project in Poland.Participated in internal calls with Programe Manager to provide project progress reports, forecasts, scope additions, SAP reviews, and resolve any cost discrepancies.FY2022 Corporate Planning as Scrum Master:Collaborated with PS Practice Leads in brainstorming sessions to gather details on different workstreams, refining Backlog Items, and prioritizing them quarterly.Established governance calls, including Daily Scrum (15 mins daily), Sprint Planning Call (Bi-Weekly), Sprint Status Call (Bi-Weekly), and Sprint Retrospective (Twice a Year), to measure and monitor progress.Initiated and led the Daily Scrum calls to update changes on Sprint backlog items over the Scrum board.Participated in Bi-Weekly Sprint Planning calls with Practice Leads to plan the upcoming Sprint and decide backlog items to include.Prepared and delivered Bi-Weekly presentations demonstrating closed backlog items and progress made on others for Sprint status calls. Show less

  • Project Manager

    Mar 2023 - now

  • Associate Project Manager

    Sept 2021 - Mar 2023