Thomas Hayes

Experience

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  O2 Store

  Apr 2006 - Sept 2007

  Sales Assistant

  Responsibilities:Finding the correct product for the client. Dealing with various functions as diverse as accounts, customer care and suppliersWorking towards and achieving targets as part of a team. Providing customer service. Finding solutions to problems.Updating company databasesLooking after accounts of key customersSeptember 2005- May 2007: Office Administrator for Clubs & Societies at Waterford ITDuties & Responsibilities:Main point of contact for all clubs and societies within collegeDesigning and printing posters to support eventsLiaising with other colleges and organisations in the planning of activitiesUpdating websites and databases, carrying out reports on recent events Show less

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  Graduate Careers Fair

  Sept 2007 - Oct 2007

  Campus Marketing Manager for Graduate Careers Fair

  Duties & Responsibilities: Marketing the Careers Fair to students on the WIT campus. Represented WIT at fair in the RDSMeet and greeting visitors to the fairIdentifying and securing prime positions for registration points and promotional material to be located.Communicating and liaising with various schools within the college regarding fair contentAchieving and surpassing registration targets. Providing a friendly, professional and approachable image for the careers fair on campus Show less

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  Kilkenny Advertiser

  Nov 2007 - Feb 2008

  Advertising Sales Executive

  Duties & Responsibilities: Identifying new customer opportunities as part of a team. Providing ideas for features in upcoming issues of the paper. Processing requests for advertising space, and ensuring customer satisfaction with service provided. Working towards deadlines.Communicating with colleagues and clients via email and telephone. Visit clients and deliver new propositionsUpdate client details on the database on a regular basis. Attend meetings on a daily basis.Retain a log of every call in the internal system and on hardcopy Show less

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  Coca Cola

  Apr 2008 - Apr 2013

  Business Developer

  Responsibilities: Brand ambassador, merchandising products, promoting new products.Dealing with various key accounts in the region and maintaining high standards with themCommunicating with various organisational functions, such as marketing, HR, logistics and accountsUsing promotional material effectively and providing new ideas and feedbackImplementing marketing campaigns, such as World Cup 2010 and Six Nations Rugby campaigns.Launching new products, such as Relentless Energy drink, and Fruice Dilute.Identifying gaps in the market.Increasing market share and maintaining that position. Working towards targets and surpassing them as part of a team. Providing customer service to all clients. Communicating with head office via email and telephone. Show less

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  Coca-Cola HBC

  Apr 2008 - Apr 2013

  Business Developer

  Responsibilities: Brand ambassador, merchandising products, promoting new products.Dealing with various key accounts in the region and maintaining high standards with themCommunicating with various organisational functions, such as marketing, HR, logistics and accountsUsing promotional material effectively and providing new ideas and feedbackImplementing marketing campaigns, such as World Cup 2010 and Six Nations Rugby campaigns.Launching new products, such as Relentless Energy drink, and Fruice Dilute.Identifying gaps in the market.Increasing market share and maintaining that position. Working towards targets and surpassing them as part of a team. Providing customer service to all clients. Communicating with head office via email and telephone. Show less

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  Echo IT Ltd

  Aug 2013 - Apr 2016

  Marketing Manager

  Managing the marketing and promotion of a wide portfolio of IT products and services; varying from new PCs, laptops and printers to provision of broadband to remote areas.Responsibilities include:• Managing the marketing and promotion of a wide portfolio of IT products and services; varying from new PCs, laptops and printers to provision of broadband to remote areas.• Identifying new opportunities to promote the services and products of Echo IT. • Providing 1st class customer service to clients with an emphasis on value for money.• Growing brand awareness of the business through targeted sponsorship and promotion.• Project planning and forecasting for new clients.• Responsible for management of company marketing activities, including sponsorship of All-Ireland winning Tipperary U16 Camogie team.• Preparation of company presentations • Production and design of company’s promotional and marketing materials.• Editing and creating content for social media outlets such as Facebook and Twitter.• Updating and maintaining company website.• Agreeing and negotiating prices for special offers to suit seasonal trends.• Identifying opportunities in the market for the company’s products and services.• Managing workshop workflow.• Account management• Management of software subscriptions and renewals• Developing and implementing new workshop procedures, resulting in increased efficiency and quality.• Promoting Echo IT’s wireless broadband service across the county, servicing remote areas.• Repairing, updating and setting up software and hardware for a wide range of home and business customers of various sizes and from a wide array of industries.• Managing stock levels.• Ensuring that customer queries and issues are quickly and satisfactorily resolved.• Liaising with suppliers and clients via email and telephone.• Implementing a new CRM system onsite.• Tracking and monitoring the progress and success of various promotions and online advertising campaigns. Show less

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  Murray Motorsport

  Apr 2016 - Aug 2019

  Marketing and Operations Management

  Managing the purchasing, sales, logistics and marketing of a wide portfolio of specialised engineering and clothing products for the motorsport industry, covering a wide range of disciplines including; racing, rallying, karting and drifting.Responsibilities include:• Procurement of goods and materials for worldwide distribution• Liaising with suppliers by phone and email, managing costs, lead times and worldwide logistics within tight deadlines to ensure timely delivery/receipt of bespoke, highly specialised motorsport equipment• Analysing sales reports and data to forecast quarterly sales and demand• Engaging with regulatory authorities (MI/FIA) and manufacturers on regulation changes, innovations and trends within the industry. • Brand ambassador• Providing competitive quotations to clients for specific project requirements• Optimising digital marketing and social media in the process of repositioning the company brand/image to grow market share in the highly competitive rallying sector• Key account management, maintaining and growing the portfolio of motorsport products.• Identifying new opportunities for the company’s brand portfolio, based on analysis of sales trends and designing strategies to increase growth in sectors and specific product ranges.• Identifying new opportunities for the company’s brand portfolio, both instore and for the online market.• Preparing detailed, technical descriptions for the company’s annual catalogue and website• Editing and preparing content, both video and blog, for company website and social media• Providing suppliers and clients; both walk in and e-commerce, with a friendly, efficient service at all stages of the supply chain process• Generating growth in new markets through building strong relationships and networking with suppliers and clients in B2B and B2C sectors• Providing detailed feedback and expert advice to customers on specialised motorsport and engineering products Show less

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  Lahart Garages Limited

  Aug 2019 - Aug 2024

  Marketing Executive
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  Towing Equipment Limited

  Aug 2024 - now

  Marketing Manager