ELIANE KOANDA

Experience

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  ONATEL SA

  Apr 2011 - Apr 2014

  Chargée de relation clientèle

  • Renseignement et assistance client ;• Traitement des plaintes et réclamations ;• Communication sur les produits ;• Négociation commerciale ;• Service après-vente ;• Travail sous pression.

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  Cabinet Vincent KABORE

  Nov 2014 - Sept 2016

  Junior Lawyer

  Legal advice and opinions ;- Debt collection;- Legal monitoring ;- Negotiation and amicable settlement of disputes;- Implementation and follow-up of litigation procedures;- Drafting of pleadings and statements of defence;- Drafting of documents (partnership contracts, memoranda of understanding, etc.)- Administrative follow-up of cases (monitoring compliance with deadlines, reports on hearings, monthly status of cases, etc.);- Case law research;

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  CFAO MOTORS BURKINA

  Apr 2017 - Apr 2020

  Human Resources and Legal Assistant

  Managing the recruitment and integration of staff;- Carrying out entry and exit formalities- Administration of personnel files- Administrative drafting (contracts and amendments, internal notes, correspondence)- Drafting of HR procedures;- Payroll management (around 200 employees);- Updating dashboards and monitoring indicators;- Social security declarations;- Management of school-company partnerships- Legal drafting- Legal monitoring- Implementation of litigation procedures- Management of HR request flows;- Participation in the implementation of the Group's CSR projects;- Member of the Ethics and Compliance Committee;- Participation in implementation of a performance evaluation tool Show less

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  WELTHUNGERHILFE

  May 2020 - Oct 2021

  Human Resources Officer

  Participates in the creation and/or updating of the mission's HR policies and procedures; ensures their communication and application on the mission- Ensures compliance with local legislation in terms of labour law- Follows up on cross-cutting HR files: staff representatives, training plan, salary scale, per diem scale, internal regulations, HR procedures manual, etc.- Helping to plan the HR needs of the mission- Coordinate recruitment- Carries out the daily monitoring of staff: monitoring of absences, appraisals, health insurance, payroll management, etc.- Develops and maintains a monitoring table for the mission's contracts: employment contracts, leases, partnership contracts, etc. and monitors end/renewal dates- Identifies partners' HR support needs- Accompanies and trains partners in the implementation of HR proceduresprocedures (recruitment, contracts, training etc.) Show less

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  CONCERN Worldwide

  Nov 2021 - Apr 2023

  Human Resources and Administration Officer

  • Drawing up internal regulations and ensuring that they are implemented in accordance with the legal provisions• Administration of personnel files• Planning and monitoring of holidays• Follow-up of immigration formalities for expatriate staff• Identification of the need for staff and coordination of the recruitment process (recruitment notice, pre-selection, test/interview, correspondence, contracts, induction,).• Staff development and training• Implementation and monitoring of the performance evaluation system• Ensuring that payroll and social contributions are properly managed• Management of contract terminations and balances• Managing salary surveys and the adoption and implementation of the new salary scale• Management of legal risks• Provide regular and timely analysis of legal risks to the SC• Develop links with local authorities (labour inspectorate, etc.)• Follow up legal files with the lawyer • Setting up medical cover for local staff Show less

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  Innovations for Poverty Action

  Jan 2023 - now

  Senior Human Resources and Administrative Associate