Deep Enrich
Emem E Eno, PHRi™
Outsource Desk/Customer care
923 followers
Akwa Ibom State, Nigeria
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About me
Transformational Leader | Customer Experience Expert | 11+ Years Driving Satisfaction & Growth| Conference Architect & Speaker| Capacity Development Expert
Education
University of Uyo
2006 - 2011Bachelor's degree Microbiology, General
University of South Wales
2019 - 2022Postgraduate Degree Business Administration and Management, General Pass
Experience
CBSL Consult LTD
Jul 2011 - Sept 2013Outsource Desk/Customer care
Zenith Bank Plc
May 2013 - nowMarketing
Jul 2024 - nowLead Customer Service Representative
Jan 2017 - Jul 2024Customer Service Representative
Sept 2015 - Sept 2017Bank tellering
May 2013 - Sept 2015
Impact Beyond School Walls Intl
Aug 2022 - nowCreative Director/Visioner
Licenses & Certifications
- View certificate
Human Resources Management
Certification Edge LMSApr 2025
- View certificate
ALX Virtual Assistant Course
Alx_africaDec 2022 
Professional in Human Resources - International (PHRi)
HRCI Organizational Certification- View certificate
Streamlining Your Work with Microsoft Copilot
LinkedInJul 2025 
Hr
Piston & Fusion | Business AcademyMar 2021- View certificate
Ethics in the Age of Generative AI
LinkedInJul 2025 - View certificate
International Executive Certificate in Human Capital Development
La Plage Meta VerseApr 2025 - View certificate
Generative AI: The Evolution of Thoughtful Online Search
LinkedInAug 2025 - View certificate
Learning Microsoft 365 Copilot for Work
LinkedInJul 2025 - View certificate
What Is Generative AI?
LinkedInJul 2025
Volunteer Experience
Founder
Issued by Impact Beyond School WallsAssociated with Emem E Eno, PHRi™Zonal Coordinator(2010-2012)
Issued by FEDERATION OF COLLEGES' EX-STUDENT CHRISTIAN ASSOCIATION on Jun 2008Associated with Emem E Eno, PHRi™
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