Sasha Miller BSc., CKP

Customer Care Representative

552 followers

Jamaica

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Timeline
About me
Finance and Accounting Professional | Servant Leader | Joy Advocate
Education
- Management Institute for National Development
  2015 - 2016
  Post Graduate Diploma Human Resources Management/Personnel Administration, General
- St. Hugh's High School
  2001 - 2008
  Associate's degree
  Activities and Societies: Choir, Sixth Form Association 8 pass in CSEC Subjects and 8 passes in CAPE Subjects (with major focus in Business)
- The University of the West Indies, Mona
  2008 - 2011
  Bachelor of Science (B.S.) Banking and Finance
  Activities and Societies: University Dance Society, University Chorale
Experience
- Digicel Group
  Mar 2010 - Mar 2013
  Customer Care Representative
  Provide superb customer services through answering queries presented by subscribers on the network throughout the Caribbean. Assisted prepaid and postpaid customers with technical queries. Assist with the devices on the telecommunications network. ( eg. Internet modems, cell phones, etc).
- Factories Corporation of Jamaica Limited
  Feb 2013 - Jun 2020
  - Accounting Officer- Account Receivables
    Sept 2016 - Jun 2020
  - Finance and Administration Officer- Scrap Metal Compliance Unit
    Feb 2013 - Sept 2016
- KPMG in Jamaica
  Jul 2020 - now
  Senior Strategic Finance Officer
  KPMG JESS
Licenses & Certifications
- Leadership & Management
  RestoredOne Consulting
  May 2023
- Microsoft Excel- Intermediate and Excel
  Ricardo Richardson
  Feb 2023
- Corporate Finance Foundations
  LinkedIn
  Apr 2024
  View certificate
- Accounting Foundations: Making Business Decisions Using IRR and NPV
  LinkedIn
  Mar 2024
  View certificate
- Learning Microsoft 365 Copilot
  LinkedIn
  Oct 2024
  View certificate
- Excel: VLOOKUP and XLOOKUP for Beginners
  LinkedIn
  Aug 2024
  View certificate
- Learning Excel Online (Microsoft 365)
  LinkedIn
  Oct 2024
  View certificate
- Corporate Financial Statement Analysis
  LinkedIn
  Apr 2024
  View certificate
- Prompt Engineering: How to Talk to the AIs
  LinkedIn
  Apr 2024
  View certificate
- Certified Kaizen Foundation and Practitioner
  The Knowledge Academy
  May 2024
- Microsoft Excel
  Real World Technology Training & Solutions Ltd.
  Jan 2016
- Project Management Fundamentals
  Vantage Point IT
  Feb 2024
- Business Writing Principles
  LinkedIn
  Jul 2024
  View certificate
- Emerging Leaders Course
  KPMG in Jamaica
  Nov 2024