Hakan Sultanoglu

Experience

• 

  The Coca-Cola Company

  Jun 2007 - Jul 2007

  Intern
• 

  Hyundai

  Aug 2007 - Sept 2007

  Intern
• 

  The Coca-Cola Company

  Nov 2009 - Mar 2011

  Technical Department
• 

  Unilever

  Oct 2011 - Mar 2012

  Finance Assistant
• 

  Hyundai Assan

  May 2012 - Jun 2012

  Export Specialist
• 

  BASF

  Jun 2012 - now

  BASF – ECR/IP• Global product owner of Refinity ROM, Reporting and BMS Modules.• Responsible for the development, delivery, and support for Refinity Repair Order Management, Reports, and System interfaces modules.• Partnering with agile team to drive and manage the solution development process.• Translating the business requirements into user stories, maintaining the backlog, plan the releases and conduct user acceptance sessions with business stakeholders.• Close contact with regional marketing teams, Launch Managers, Digital & Data teams, Training team and ABS Communities to drive transformational change in Digitalization. Show less BASF – ECR/MS• Global product owner of Refinity ROM, IM (2020-2022), Reporting and BMS Modules.• Responsible for the development, delivery, and support for Refinity Repair Order Management, Inventory Management, Reports, and system interfaces modules.• Partnering with agile team to drive and manage the solution development process.• Translating the business requirements into user stories, maintaining the backlog, plan the releases and conduct user acceptance sessions with business stakeholders.• Close contact with regional marketing teams, Launch Managers, Digital & Data teams, Training team and ABS Communities to drive transformational change in Sustainability and Digitalization.• Responsible for the globalization and development of the new Consultancy Solutions “Body Shop BOOST”.• Close contact with LOCKE Consulting for the development of “Body Shop BOOST – Assessment tool” to adapt the market needs and Pilot it together in Customers.• Rolling out the Body Shop BOOST roadshow events together with the EMEA central team for Sales, KAM, Technical and Consultancy teams for country implementation. • Supporting the reconnection of EMEA Consultant Community and recreation of the Internal and External consultancy trainings.• Supporting sustainability projects like GLASS and Body Shop BOOST for market adaptations and linking them with BASF’s digitalization targets. Show less BASF – ECR/MS• Coordinating and evaluating consultancy projects for refinish market within a global team as a global point of contact for EMEA Region.• Identifying methods for checking the success of the services offered and review the existing service portfolio against market requirements in the EMEA region, including the lifecycle.• Designing and managing trainings and certification concept for consultants in the EMEA Region.• Development and implementation of training activities for the services in “Ratio concept Plus” portfolio. Show less BASF - BASF Turk Kimya Sanayi ve Ticaret Ltd. Sti.• Implementation of “Ratio Concept Plus” consultancy services• Auditing body shops, creating audit reports, and creation of development programs• Performing customer trainings, KPI & Process analyses, and process optimizations.• 2D & 3D Body shop designs.• ICCM (Profit Manager) Customer implementations and trainings.• ICCM (Profit Manager) customer support and customer specific reporting. • Supporting Sales, Marketing and Technical teams Show less

  • Product Owner

    Feb 2023 - now

  • Global Business Solutions Expert

    Jan 2020 - Feb 2023

  • EMEA Advanced Business Solutions Specialist

    Nov 2018 - Jan 2020

  • Advanced Business Solutions Sr. Consultant & ICCM Expert - Automotive Refinish Solutions

    Jun 2012 - Nov 2018