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Vivek Walia

Vivek Walia

System configuration analyst

Followers of Vivek Walia332 followers
location of Vivek WaliaGurgaon, Haryana, India

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  • Timeline

  • About me

    Associate Senior Manager, Operations & Engineering, Network Services.

  • Education

    • L.I.T Punjab

      2002 - 2006
      B tech Electronics and Communication

  • Experience

    • Hewitt Associates LLC

      Jul 2006 - Feb 2007
      System configuration analyst

    • Bharti Airtel

      Mar 2007 - Dec 2009
      Senior Engineer

      Senior Engineer, Level 5 Switch.

    • Nokia

      Nov 2009 - Jan 2015
      Core Engineer

      TAC Voice, 3rd level support for the Global customers.

    • Colt Technology Services

      Jan 2015 - now

      Network Operations Centre, managing Voice network & services for the Global network. Customer assurance, Second level service support for Global customers.

      • Associate Senior Manager

        Apr 2022 - now

      • Operations Manager

        Jan 2015 - Mar 2022

  • Licenses & Certifications

    • Professional Scrum Master™ I (PSM I)

      Scrum.org
      Aug 2022

    • ITIL Foundation Level

      AXELOS Global Best Practice
      Jul 2014