Sarah Quinteros

Experience

• 

  Citrus College

  Sept 2013 - Dec 2013

  Human Resources Receptionist

  - Provided clerical support to all team members to improve office efficiency and enhance productivity-Greeted visitors, answered general questions and directed to appropiate locations- Compiled, copied, and sorted paperwork - Answered and directed incoming calls using multi-line telephone system- Directed guests to appropiate personnel to address concerns or resolve compaints- Operated office machines, such as photocopiers, computers, and voicemail system- Used Microsoft Office, Outlook, and PowerPoint Show less

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  McDonald's

  Mar 2016 - Sept 2019

  Shift Manager

  - I opened and closed the store, ran shifts, and helped to make the restaurant a positive experience for guests and my crew- Managed the cash registers, took orders, and prepared food- Enhanced operations and boosted efficiency through employee training and coaching- Positioned skilled staff in key areas throughout each shift in order to optimize department productivity- Upheld company standards and compliance requirements for operations and cleanliness of all areas

• 

  Middle Tree

  Sept 2018 - Nov 2018

  Administrative Assistant Intern

  - Worked in front office of tutoring center for K-12 students - Maintained appointment and event calendars for clients- Directed student and parent communication to appropiate department personnel and offered information to resolve inquires, boosting student satisfaction- Greeted visitors and callers daily to handle inquires or direct to appropriate persons- Coordinated project materials by managing physical and digital files, monitoring spreadsheets, and updating reports- Worked with Google Docs, Excel, Microsoft Word, and PowerPoint Show less

• 

  Starbucks

  Jan 2019 - May 2021

  Barista

  - Creating a positive atmosphere for customers and coworkers- Making drinks/food items and getting them out in a timely manner- Multi-tasking in a high pace environment

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  College Connect

  Feb 2022 - Sept 2022

  Group Lead Facilitator

  - Facilitating groups of 10-20 college students per hour in person and via zoom- Teaching subjects such as: Cognitive Functioning Skills, Social-Behavioral Skills, etc.. - Academic and Vocational Advisement - Documentation of students after each session- Helping students with disabilities by teaching skills that will help them reach their fullest potential and give them the tools needed to fulfill their educational goals

• 

  National University

  Sept 2022 - Oct 2023

  Enrollment Advisor

  -Worked lead flow via telephone or email based upon direct recruitment activities.-Built rapport with prospective students and assisted with the initial portion of the application process.-Tracked communications accordingly.-Reviewed and researched university degree programs and policies to ensure clear and updated information is being provided to prospective students.-Communicated effectively with prospective students so as to determine what is being sought regarding educational goals and whether the university can adequately meet those goals.-Worked independently and fostered a cooperative spirit within a large team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Show less

• 

  Bay Systems Consulting, Inc. (BSC)

  Oct 2023 - now

  Technical Writer II

  -Reviewing and revising technical documents for clarity, style, grammar, and accuracy.-Verifying information through research and consultation with subject experts.-Maintaining the organization's previous documents -Sending out documents in a timely matter, often running on a tight deadline.