Mintu Moni Pathak

Experience

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  Capgemini

  Mar 2010 - Apr 2015

  Associate Consultant

  - Gather inputs from Subject Matter Experts (SMEs) to determine necessary contents of the product.- Analyze Design specification documents and Functional specification reports.- Develop and deliver contents for online help system, user guides, and technical manuals. - Prepare System wiring and schematic manuals.

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  Novell

  Jun 2015 - Jun 2018

  Senior Information Developer

  - Collaborate with engineering and technical support personnel to determine technical information requirements based on user stories, design documents, engineering specifications, and discussions.- Create documentation plan and share the progress with the stakeholders periodically.- Understand the content updates by installing, configuring, and using the product.- Develop and deliver contents for online help system, user guides, and admin guides.- Review and revise information based on internal and external customer feedback. Show less

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  Citrix

  Jun 2018 - May 2022

  Senior Information Developer 2

  - Conceptualize, plan, develop, and write documentation sets under limited supervision and in an Agile environment.- Coordinate with the Product Designers, Product Managers, and GUI Engineers to understand the features and user interface designs.- Create UI copy for the user interface designs by following the Citrix UI style guide and brand central.- Configure the features and test them before documenting the onboarding steps.- Plan, estimate, and story points the documentation tasks through JIRA tickets.- Manage the bit bucket content repository and perform administrative tasks such as merge pull requests and resolve merge issues.- Implement Search Engine Optimization techniques to improve the traffic to the doc sites and searchability of the right pages.- Peer review of technical documents for grammar, contents, and style of writing. Show less

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  AppDynamics

  May 2022 - now

  Senior Information Developer