Travis Chivers

Experience

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  Lanier now part of Ricoh Australia

  Jun 1993 - Oct 2000

  Marketing Support Representative

  I provided customer liaison and product support for Lanier's customer base in Perth, dealing in after-sales installation, support, service and training.During my tenure at Lanier, I instigated a move into the technical and servicing side of the business, dealing with Facsimile and Dictation repairs, servicing and support.

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  Woolridges Educational Supplies

  Jan 2001 - Apr 2004

  Account Manager

  I spent my time at Woolridges developing my skill set in Account Management and Client Liaison. I made regular sales calls to both Primary and Secondary schools, in both metropolitan and regional areas of WA. This included day to day dealings with Principals, Vice Principals, Registrars and Key Learning Coordinators.An integral part of my role involved the submission of tenders and proposals to schools for the annual Booklists program. This then led to the subsequent management of Booklist orders and product distribution to schools.I also supervised and managed the set-up of our Pop-Up bookshops at a variety of locations, managing a team of colleagues to facilitate ease of installation and coordinated distribution. Show less

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  Benbow Outdoors

  Apr 2004 - now

  Account Manager

  I play a pivotal role as Account Manager, including the management and development of all of our major accounts. I’m also required to continually scope for new business and account creation.I’m also responsible for the merchandising of our clients’ retail stores, as well as managing the ordering and delivery of merchandise for our remote clients. As Account Manager, I also deal in key customer queries and provide cost quotes to clients. I also assess and collect warranty products and complete credit authorisation when required.Much of my day-to-day work is autonomous, due to the remote nature of my daily responsibilities.As such, I'm continually meeting with our many clients, and regularly service the Kalgoorlie/Esperance and Albany/Great Southern regions with bi-monthly road shows to clients. I’ve also done similar road shows in the Geraldton/Kalbarri region.I deal in a large volume of sales revenue and have played a crucial role in its continual development over my 13 year span with Benbow Outdoors. Show less