Kyle Kingery

Experience

• 

  Townsend's Teahouse

  Feb 2015 - Mar 2016

  Barista

  • Welcome customers by determining their interests and needs• Educate customers by presenting and explaining the tea list; answering questions• Prepare and sell drinks by following prescribed recipes and preparation techniques• Increase sales by bringing a genuine passion for healthy living and attracting new customers

• 

  Eugene Garden & Harvest Center

  Jun 2016 - Nov 2016

  Sales Associate

  • Teaching basic plant biology• Diagnosing plant deficiencies and diseases and troubleshooting plant growth problems• Confer with clients to discuss their options and goals in order to reduce issues and increase yields

• 

  Organic Matters

  Jun 2017 - now

  Product Development and Sales

  • Making and processing live soil in a fast-paced, unsupervised, environment• Inventory management and production scheduling• Teaching leads about the benefits of our product to increase sales

• 

  Trilogy Education

  Feb 2021 - now

  Substitute Teacher/Tutor in Cybersecurity

  • Teach complex cybersecurity topics to a non-technical student audience• Anticipate student questions and help students reach the answer• Troubleshoot student issues, ask critical thinking questions, and regularly check in with students• Foster a comfortable learning environment to improve student success

• 

  Fastly

  Nov 2021 - now

  • Senior Customer Support Engineer

    Apr 2023 - now

  • Customer Support Engineer

    Nov 2021 - Apr 2023