Grace Turkington

Experience

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  Self-Employed

  Sept 2014 - Jan 2018

  Tutor

  I have tutored many students in mathematics and physics in preparation for their public GCSE, AS and A2 Level exams.

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  BT

  Oct 2014 - Oct 2014

  Work shadowing

  I carried out testing of the BT Vision set-top-box software, and met with designers who were working on the next version of the company's Sport application, enhancing its functionality to ensure it was ready to launch in time for the beginning of the Champions League 2015. This experience allowed me to learn more about what a software engineer does: the importance of approaching problems logically, keeping accurate records, identifying the root cause of problems, working in an agile way, and supporting each other in a team. I gained exposure to programming languages, such as Python, and was given the chance to take part in teleconferences with staff around the globe, discussing their ideas on how to design and enhance their software. Through this, I saw the creative aspect of this job and how it offers an opportunity to bring ideas to life, as well as the countless opportunities to travel with your career. Show less

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  IKEA Group

  Apr 2015 - Jun 2018

  The technical aspect of this job made it stimulating, and I enjoyed having more involvement and control over sales, profits and target setting within the business. This involved manning the host desk, handling large sums of money on check-outs and solving problems for customers at returns. I was trusted to do managerial roles, such as running the floor in my team leaders place, training new employees, and answering customer emails and calls about more complicated business queries.

  • Lighting Coworker

    Jul 2017 - Jun 2018

  • Customer Relations Coworker

    Apr 2015 - Jul 2017
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  Infosys

  Jul 2018 - Aug 2018

  Software Engineering Intern

  I worked within a team of other interns in the Emerging Technology Solutions Department on an in-house mobile voice assistant, focusing on the UI and back-end integration. This was coded in Android Studio using Java and Git.

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  Improve Digital

  Sept 2018 - Aug 2019

  Junior Software Developer

  My placement year was spent working in a Data Engineering role handling big data. I programmed in Scala and Spark SQL on IntelliJ and deployed my code using YAML within Ansible Playbook. I gained experience with AWS technologies such as Cloud Formation, Data Pipeline, S3 and EMR. I became familiar with Mac OS and Linux, as well as Hadoop, Impala, Hue, Hive and Pig. Git was used for peer review throughout. I gained valuable insight into the business and reporting side of working in advertising.

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  IKEA Group

  Sept 2019 - Aug 2020

  Textiles Coworker

  For my final year in Ikea I worked in the textiles and bathshop department. I left the company after 5 years once I graduated from university. I learnt so much in my time here about customer service and team work. I also realised the importance of working for a company with ethical values in-line with my own. I am thankful to have worked somewhere that treats its employees well, particularly throughout the uncertainty regarding Covid-19.

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  Kainos

  Sept 2019 - May 2020

  Final Year Project

  My final year project was sponsored by Kainos. This project aimed to improve the conversion rate of a patient receiving a medical appointment letter through to them attending the appointment, thus increasing public healthcare. This was done through Natural Language Processing, working in Python to engineer machine learning solutions to analyse text for personality type, sentiment analysis, and entity analysis. AWS Comprehend was also utilised. The front-end was a flask application, programmed in HTML, CSS and JavaScript. This was achieved by working in an agile fashion, in 2-week sprints. Git was used for peer review, and Trello for project management. Show less

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  Veeva Systems

  Aug 2020 - Sept 2024

  I joined Veeva as a recent graduate, in the role of an Associate Consultant as part of their Consultant Development Program. I worked in this role for two years, first working across both Quality and Regulatory domains for one year, then specialising in the Quality domain for my second year in the program.I have supported and led configurations across Vault QMS, QualityDocs, and Submissions implementations. I am responsible for providing effective design solutions and completing configuration based on customers’ requirements and processes to meet their specific needs, as well as lead workshops, system demo sessions, and training sessions.Veeva is a global software company with 5000+ employees. They are a leader in cloud-based software for the global life sciences industry & offering consulting & data services. Show less

  • Services Engagement Manager

    Apr 2024 - Sept 2024

  • Associate Services Engagement Manager

    Oct 2022 - Apr 2024

  • Associate Consultant

    Aug 2020 - Oct 2022