Melody Jones

Experience

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  Xerox

  Dec 1986 - Jun 1992

  High Volume Marketing Executive
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  Ethicon Endo-Surgery

  Jul 1992 - Feb 1998

  Sales Representative
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  Mary Kay Inc.

  Jun 2001 - Jul 2010

  Sales Director
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  Rumors Deli & Coffeehouse

  Jun 2006 - Sept 2009

  General Manager/Owner
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  E3 Partners / I Am Second

  Jan 2008 - Jan 2017

  Senior Trip Leader

  This was truly the most meaningful work that I have ever had the privilege to be a part of. I was responsible for all aspects of leading, organizing, planning and recruiting for international medical mission/church planting trips for teams from 25 - 110 people.My last role with E3Partners was as the Community Transformation Director for the country of Malawi. Working alongside community leaders in-country to train them in how to identify resources in their own communities and develop a plan to create income opportunities for the people of each community. Show less

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  Belk

  Jul 2010 - Dec 2011

  Clinique Business Manager

  I was entrusted with the largest Clinique business in the State, 1.34 Million. My amazing team finished 2010 retail year up 3% achieving Top 3 status of all retailers in Southeast region. My daily responsibilities to ensure we met and exceeding goals by coaching a team of associates and one manager on how to sell, custom-fit service and building long-term customer relationships. I was also responsible for hiring, training and development of new associates. I led by example as I was responsible for my personal sales objectives each day. Show less

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  Saks Fifth Avenue

  Jan 2011 - Aug 2013

  Bobbi Brown Business Manager

  When I stepped in to this role, the revenue and the morale of the team was declining. Over a period of a few months, with some strategic new hires, positive change began to happen both in results and overall morale. This "dream team" that I was a part of became the largest Bobbi Brown Cosmetics business outside of the New York flagship store! We finished the 2012 retail year up 15% over prior three years results. How did we do it? I implemented sales tracking and daily coaching to reach objectives. I focused on proactive service and selling behaviors with the team. I was also proactive in planning, setting booking goals for each team member and implementing national/store events. By doing so, we broke store records with one of our events generating $25000 in a two-day event! Show less

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  WorkFaith Birmingham

  Feb 2014 - Apr 2015

  Executive Assistant

  WorkFaith Birmingham is a non-profit to help provide skills and job opportunities to the chronically unemployed in our community. As part of the team that launched WorkFaith, I provided executive support to the Director which included all internal and external communications, event planning, bookkeeping and fundraising. I also built all administrative systems and served as the liaison for the Director to potential donors as well as students participating in the training program. The greatest reward was the relationships built with the students and seeing them not only get a job, but see their confidence and their hope grow as a result of this program. Show less

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  Grand Bohemian Hotel Mountain Brook

  Jan 2015 - Sept 2017

  My goal was to provide a high-level of service and to delight all clients by demonstrating a desire to deliver on their expectations for events, including planning, design and production. I managed all projects to desired timelines and within a budget. I provided oversight and managed all event details such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material, etc. I also consistently up-sold events with double-digit revenue to the company. Show less I had the privilege of being part of the Executive Staff team that opened this luxury, boutique hotel. I provided support to the General Manager, and was the liaison for the General Manager to internal staff and external guests. I built and organized all administrative systems in the Executive office.I was chosen by the General Manager to be Point Person to provide Concierge Service to the largest new account, the Porsche Sports Driving School. I established all protocols, handled all travel arrangements and events, which resulted in over $1,000,000 of revenue in the first year. Show less

  • Event Services Manager

    Jan 2017 - Sept 2017

  • Executive Assistant/Porsche Concierge

    Jan 2015 - Jan 2017
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  Marriott Vacations Worldwide Corporation

  Sept 2017 - Jun 2018

  Sales Executive
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  Pinnacle Plastic Surgery / Beaufort Dermatology / PURE Medical Spa

  Jun 2018 - May 2020

  Sales And Marketing Specialist

  My primary responsibility is to grow brand recognition, consumer confidence and build relationships with referring physician partners which has resulted in increased revenue and overall productivity of each provider. A critical part of my job is the Cosmetic Surgery Consultation process. By revamping the entire process, focusing on consultative selling, the patient needs and expectations, adding key personnel and a measured follow-up process, our conversion rate went from 28% to 67% in one year. The industry standard is between 61 - 65%.I have also used an integrative approach of face-to-face meetings, events and co-marketing opportunities that has strengthened Physician, Hospital & Community Relations. I have coordinated all marketing efforts to integrate an existing dermatology practice and a new plastic surgeon to the practice, all within a 13-month period which has resulted in double digit growth from 2018 – present. Show less

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  Caris Healthcare LP

  May 2020 - Mar 2021

  Caris Representative
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  Home Helpers Home Care

  Mar 2021 - now

  Regional Operations Manager