Pierre Ghorayeb

Experience

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  Al Rawda Arjaan by Rotana

  Jan 1996 - Jan 2002

  General Manager

  It was the first Hotel to operate as General Manager. It was a very challenging step for me which it was literally my march to success. During this period Abu Dhabi was still on the move and this Hotel in particular was great success to the company.• Creating a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards.• Supervises the Hotel Executive Committee Members and Department Heads.• Develops financial, operational and business plans which support the overall objectives of the Hotel.• Develops and implementation of marketing plans to maximize revenue generation.• Maximizes food and beverage revenues in the Food and Beverage outlets.• Establishes and maintains a pro-active human resources function.• Fosters the development of a positive work environment for all employees.• Champions the brands at all times and provides brand perspective site tours.• Ensures that product quality and service standards are met an all areas of the Hotel.• Manage and motivate my team.• Ensure that all staff within all departments are adequately trained and developed in line with company policy.• Responsible for the Recruitment and Selection of the Executive Team.• Manage any Employee Relations issues with the support of the Human Resources Department.• Actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery. Show less

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  Sharjah Rotana Hotel

  Jan 2002 - Jan 2003

  General Manager

  I have been transferred from Abu Dhabi to operate this hotel after the success opening of the Abu Dhabi property.• Direct the overall operation of the hotel to maximise performance, profitability and return on investment.• Creating a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards.• Supervises the Hotel Executive Committee Members and Department Heads.• Develops financial, operational and business plans which support the overall objectives of the Hotel.• Develops and implementation of marketing plans to maximise revenue generation.• Maximises food and beverage revenues in the Food and Beverage outlets.• Establishes and maintains a pro-active human resources function.• Fosters the development of a positive work environment for all employees.• Champions the brands at all times and provides brand perspective site tours.• Ensures that product quality and service standards are met an all areas of the Hotel.• Manage and motivate my team.• Ensure that all staff within all departments are adequately trained and developed in line with company policy.• Responsible for the Recruitment and Selection of the Executive Team.• Manage any Employee Relations issues with the support of the Human Resources Department.• Actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery. • Achieved very good results Show less

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  Hazmieh Rotana Hotel

  Jan 2003 - Jan 2009

  General Manager

  It was a privilege for me to be the one to open this hotel with a very difficult location in Beirut with a very challenging time...the opening it was achieved in 3 month period...Despite of that the hotel was one of the successful Hotels which i have operate.• Direct the overall operation of the hotel to maximize performance, profitability and return on investment.• Creating a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards.• Supervises the Hotel Executive Committee Members and Department Heads.• Develops financial, operational and business plans which support the overall objectives of the Hotel.• Develops and implementation of marketing plans to maximize revenue generation.• Maximizes food and beverage revenues in the Food and Beverage outlets.• Establishes and maintains a pro-active human resources function.• Fosters the development of a positive work environment for all employees.• Champions the brands at all times and provides brand perspective site tours.• Ensures that product quality and service standards are met an all areas of the Hotel.• Manage and motivate my team.• Ensure that all staff within all departments are adequately trained and developed in line with company policy.• Responsible for the Recruitment and Selection of the Executive Team.• Manage any Employee Relations issues with the support of the Human Resources Department.• Actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery. • Operate the hotel under pressure during the war 2006.• Achieved very good results Show less

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  Raouche Arjaan by Rotana

  Jan 2009 - Jan 2012

  General Manager

  It was a privilege for me to be the one to open the first branded Arjaan in Beirut, with a very challenging time...the opening it was achieved in 4 month period.• Direct the overall operation of the hotel to maximise performance, profitability and return on investment.• Creating a positive and productive work environment and ensuring superior guest service and compliance with quality and operational standards.• Supervises the Hotel Executive Committee Members and Department Heads.• Develops financial, operational and business plans which support the overall objectives of the Hotel.• Develops and implementation of marketing plans to maximise revenue generation.• Maximises food and beverage revenues in the Food and Beverage outlets.• Establishes and maintains a pro-active human resources function.• Fosters the development of a positive work environment for all employees.• Champions the brands at all times and provides brand perspective site tours.• Ensures that product quality and service standards are met an all areas of the Hotel.• Manage and motivate my team.• Ensure that all staff within all departments are adequately trained and developed in line with company policy.• Responsible for the Recruitment and Selection of the Executive Team.• Manage any Employee Relations issues with the support of the Human Resources Department.• Actively guide and direct the whole team to ensure consistency of brand standards and a high level of performance and service delivery. Show less

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  Grand Hills Village & Resort

  Oct 2012 - Dec 2012

  General Manager

  General Manager in 2012 for a few months as the new management decided to close the hotel for renovation.

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  Millenium Hotels and Resorts

  Sept 2013 - Sept 2015

  General Manager

  Hotel was opened in 2007. I managed this property despite the lack of maintenance as well with no refurbishment and initiating to upgrade the food & beverage department to be known as the best cuisine in Doha. We were during this time known to be number one with the outside catering division.I regained the good reputation of the hotel and we were initiated to have very good guest satisfaction results. I uplifted the hotel standard in all level , taking care of all maintenance work.

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  Telal Resort

  Sept 2015 - Oct 2018

  General Manager