John Cooper, PMP, ITILv3

Experience

• 

  Marriott International

  Jan 1998 - Jan 2014

  Built, modified, and supported Marriott’s Microsoft NT and UNIX systems in order to meet internal and external user requirements. Provided technical assistance and work direction to aid other projects. Provided second level production and project support, developing and managing all parts of a project plan, including schedules, deliverables and measurements. Responsible for system builds, including managing the process from build to production. Other responsibilities include documenting installation and troubleshooting procedures. Show less

  • Project Manager

    Jan 2006 - Jan 2014

  • Systems Engineer

    Jan 1999 - Jan 2006

  • Systems Analyst

    Jan 1998 - Jan 1999
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  National Institutes of Health

  Apr 2014 - now

  IT Project Manager

  Functions as a member of the Department of Clinical Research Informatics (DCRI) project management office and is responsible for managing a variety of clinical or technical informatics projects. As Project Manager in the DCRI; relies on project management and clinical/technical expertise to successfully complete projects that vary in size, focus and complexity. Responsible for planning and managing large information technology projects and implementing complex clinical information systems utilizing the documented project management methodology. Serves as the government’s Project Officer covering the full scope of project management including customer buy-in at multiple levels, vendor communication, and performance measurement. Manages projects that implement new systems or enhance existing systems to improve patient care delivery, patient safety, research data collection, and research data retrieval. These activities require knowledge of healthcare, information technology and informatics standards and the project management processes of initiation, planning, executing, controlling and closing. Show less