Robert Olegario

Experience

• 

  AMERICAN EAGLE OUTFITTERS INC.

  Aug 2015 - Apr 2017

  Sales Associate
• 

  DFW Wellness Pharmacy

  Oct 2016 - Mar 2017

  Clerk
• 

  Columbia Sportswear Company

  Jul 2018 - Jun 2019

  Sales Associate
• 

  Aspira

  Jun 2019 - Dec 2019

  Technical Support Specialist

  - Technical support specialist responsible for providing support to vendors for our hunting and fishing license hardware and application- Assisted retailers and local government entities through telephone support by providing product and service information, data entry, and troubleshooting for hardware or software issues

• 

  GM Financial

  Dec 2019 - now

  - Executed quality control reviews for a number of the Customer Experience department's clerical processes to ensure accuracy, compliance with the company’s policies and procedures, and to prevent any potential risk to the business- Analyzed customers’ correspondence while referencing account data to verify accurate information is being presented to prevent any excess burden to the customer - Supported customers with customer satisfaction in mind to provide an excellent customer experience Show less

  • Operations Analyst - Servicing Analytics

    May 2022 - now

  • Customer Experience Advocate

    Dec 2019 - May 2022