Agustina Torres

Experience

• 

  Printesa, advertising graphic

  Apr 2012 - Jul 2012

  INTERN

  Internship non remunerative. Learning of working methods, commitment with schedule and time tables, use of plotter, T-shirt prints, stamp drying and stamps.

• 

  RCI Banque Sucursal Argentina

  Mar 2017 - Jun 2018

  MARKETING TRAINEE

  • Daily reporting for top management & Benchmark analysis. • Responsible for CRM, communication & loyalty. E-mail marketing: data bases, HTML, implementation, kpis. • Responsible for merchandising, dealer’s animation.

• 

  Renault Argentina

  Jun 2018 - Feb 2021

  • Responsible for lead strategy, local website strategy & communication & crm strategy. • Digital Projects: - PO of Customer Journey 360°. Top 5 company project for 2020. Full CRM strategy, integrating all areas. Constant work with all areas and IT department. New loyalty program. - Lead factory project (Regional project). • In charge of lead generation & conversion rate follow up, local website, crm communications and responsible for loyalty program (communications, execution & social media).• Digital projects: - Chatbot for website. - Implementation of the New Renault Web site (Global Project). - Implementation of “Lead-It”, app for lead treatment for dealers. Regional & Global Project. Project under « Agile » methodology.

  • CRM & MARKETING RESPONSIBLE

    Jan 2020 - Feb 2021

  • CRM & MARKETING ANALYST

    Jun 2018 - Dec 2019
• 

  Jüssi

  Apr 2021 - Jan 2025

  • CRM Manager

    May 2023 - Jan 2025

  • CRM Supervisor

    Jun 2022 - May 2023

  • CRM COORDINATOR

    Apr 2021 - Jul 2022