Rahul Kumar Shaw

Rahul Kumar Shaw

Customer Care Executive

Followers of Rahul Kumar Shaw424 followers
location of Rahul Kumar ShawKolkata, West Bengal, India

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  • Timeline

  • About me

    Startup Enthusiast | Market Research | Business Development | Vendor Management

  • Education

    • Sikkim Manipal University - Distance Education

      2010 - 2012
      Master of Business Administration (MBA) Marketing/Marketing Management, General Grade B

      Activities and Societies: Customer Care Service Project

  • Experience

    • Anita Dresses- Cloth Stores

      Jul 1993 - Nov 2003
      Customer Care Executive

      This is our Family Business .1. Customer Relationship 2. Product promotion and selling3. Display of Clothes beautifully so that customer attract.4. Vendor Management5. Revenue Generation

    • Daulat India Pvt. Ltd

      Dec 2003 - Dec 2004
      Branch- In- Charge,

      Presentations the concept of the company and make the membership through the Chain marketing & resolve their issues and queries of the distributors and vendors. Port Blair ( A & N Island ), Midnapore ( WB ) & Thane ( Mumbai )

    • Weltszmerge, Bihar , Patna

      Jan 2005 - May 2005
      Sales Representative

      Weltschmerz is an Alopathic Organization of Patna Based. My work was to Re-establishment, Promotion, Distributors & Agency Hiring for selling of our medicines, Daily Doctors Visits, Meetings, Generate Revenues, Knowledge of Competitors.Saharsa, Supoul & Madhepura ( Bihar )Saharsa Head Quarters

    • AIMIL PHARMACEUTICALS ( INDIA )LTD

      Jun 2005 - May 2006
      Medical Representative

      Chinsura ( District- Hooghly, W B )Aimil is an Ayurvedic Organization of Delhi Based.Aimil launched in 2005 in Hooghly District ( WB), Promotion, Distributors & Agency Hiring for selling of our medicines, Daily Doctors Visits, Meetings, Generate Revenues, Knowledge of Competitor Products, Doctors Motivation.Hooghly, Howrah, Nadia & North 24 Parganas.Sales Force, Daily Doctors Visit Report, Selling Report, Sampling, Frequently Field Visit

    • Lesconcierges Services Pvt. Ltd.

      Jun 2006 - Dec 2014
      Client Relationship Executive

      Concierges Desk ( Altisource, Ocwen, Honeywell, Mantri Espana, Lodha Balleza )Handled high employee attrition, Maintaining client relationship, Desk Executive, Salary, New Client acquisition, Revenue Collection & Generation, Vendor Management, Hiring, Training of ConciergeDesk Executive, Team Leader, Operation Executive, Travel Coordinator, Assistant Branch Manager( Kolkata ) & Client Relationship Executive ( Bangalore )As Concierges Desk Executive started with Lesconcierges, Kolkata. Corporate Clients IBM, ITC, PWC, Wipro, Capgemini, HSBC,Vodafone, Erricson, Genpact, IBM Daksh, Show less

    • AXIS (AXIS Capital)

      Dec 2012 - Jun 2013
      Senior Business Executive, NSA - Retail Forex

      Here I have been help to the employee for Foreign Exchange, Currency Exchange, Remittance, New Distributors for our deptt, Customer Relations, Vendor Management,

    • 1Stop Services

      Jun 2013 - Jul 2014
      Operation Manager

      Dealt with Increase the revenue, Customer Relationship, Team Building, Clients were - Idea, Tata Teleservices & MTS.

    • RailYatri.in

      Oct 2015 - now
      Area Manager

      Startup Enthusiast | Market Research | Business Development | Vendor Management Responsible for restaurant setup, implementation and documentation of operational changes of assigned locations, training and Performance control of restaurant. Coordination with different department for smooth operations.

  • Licenses & Certifications

    • Amaedus BIRD- Basic Ticketing