
Rahul Kumar Shaw
Customer Care Executive

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About me
Startup Enthusiast | Market Research | Business Development | Vendor Management
Education

Sikkim Manipal University - Distance Education
2010 - 2012Master of Business Administration (MBA) Marketing/Marketing Management, General Grade BActivities and Societies: Customer Care Service Project
Experience

Anita Dresses- Cloth Stores
Jul 1993 - Nov 2003Customer Care ExecutiveThis is our Family Business .1. Customer Relationship 2. Product promotion and selling3. Display of Clothes beautifully so that customer attract.4. Vendor Management5. Revenue Generation

Daulat India Pvt. Ltd
Dec 2003 - Dec 2004Branch- In- Charge,Presentations the concept of the company and make the membership through the Chain marketing & resolve their issues and queries of the distributors and vendors. Port Blair ( A & N Island ), Midnapore ( WB ) & Thane ( Mumbai )

Weltszmerge, Bihar , Patna
Jan 2005 - May 2005Sales RepresentativeWeltschmerz is an Alopathic Organization of Patna Based. My work was to Re-establishment, Promotion, Distributors & Agency Hiring for selling of our medicines, Daily Doctors Visits, Meetings, Generate Revenues, Knowledge of Competitors.Saharsa, Supoul & Madhepura ( Bihar )Saharsa Head Quarters
LTD.webp)
AIMIL PHARMACEUTICALS ( INDIA )LTD
Jun 2005 - May 2006Medical RepresentativeChinsura ( District- Hooghly, W B )Aimil is an Ayurvedic Organization of Delhi Based.Aimil launched in 2005 in Hooghly District ( WB), Promotion, Distributors & Agency Hiring for selling of our medicines, Daily Doctors Visits, Meetings, Generate Revenues, Knowledge of Competitor Products, Doctors Motivation.Hooghly, Howrah, Nadia & North 24 Parganas.Sales Force, Daily Doctors Visit Report, Selling Report, Sampling, Frequently Field Visit

Lesconcierges Services Pvt. Ltd.
Jun 2006 - Dec 2014Client Relationship ExecutiveConcierges Desk ( Altisource, Ocwen, Honeywell, Mantri Espana, Lodha Balleza )Handled high employee attrition, Maintaining client relationship, Desk Executive, Salary, New Client acquisition, Revenue Collection & Generation, Vendor Management, Hiring, Training of ConciergeDesk Executive, Team Leader, Operation Executive, Travel Coordinator, Assistant Branch Manager( Kolkata ) & Client Relationship Executive ( Bangalore )As Concierges Desk Executive started with Lesconcierges, Kolkata. Corporate Clients IBM, ITC, PWC, Wipro, Capgemini, HSBC,Vodafone, Erricson, Genpact, IBM Daksh, Show less
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AXIS (AXIS Capital)
Dec 2012 - Jun 2013Senior Business Executive, NSA - Retail ForexHere I have been help to the employee for Foreign Exchange, Currency Exchange, Remittance, New Distributors for our deptt, Customer Relations, Vendor Management,

1Stop Services
Jun 2013 - Jul 2014Operation ManagerDealt with Increase the revenue, Customer Relationship, Team Building, Clients were - Idea, Tata Teleservices & MTS.

RailYatri.in
Oct 2015 - nowArea ManagerStartup Enthusiast | Market Research | Business Development | Vendor Management Responsible for restaurant setup, implementation and documentation of operational changes of assigned locations, training and Performance control of restaurant. Coordination with different department for smooth operations.
Licenses & Certifications

Amaedus BIRD- Basic Ticketing
Languages
- enEnglish
- hiHindi
- beBengali
- bhBhojpuri
- teTeli
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