Jonathon Nguyen

Experience

• 

  Rand Group

  Jan 2019 - Aug 2020

  Associate Software Developer

  ● Achieved 150% of target quota as a first- year associate, exceeding quarterly quota for 6 consecutive quarters● Managed and maintained relationships of 15+ clients executing all phases of support cases and project implementations● Resolved 300+ support cases, ranging from 2 hours to 100 hours of development, regarding issues with code and post-implementation enhancements● Generated additional revenue with existing clients by expanding use of our technology suite● Designed business model for the company and implemented Stripe API to monetize our application and automate billing system for existing and prospective clients, using AL coding language● Supported Marketing efforts to drive sales, writing articles that detailed value and use-cases for our technology suite, which were approved by Rand Group’s Director to publish on company site ● Gathered business requirements to write functional design (inform on end-user experience with functionality) and technical design (to inform development requirements to build functionality) and developed use-case testing scenarios to prevent user error ● Determined and presented scope of work and budget proposal for design, full development, testing, and deployment of functionality based on client requirements for all projects ● Employed collaborative approaches to overcoming coding challenges, and training of new employees Show less

• 

  Twilio

  Jan 2021 - Feb 2024

  ● Consistently achieve and exceed quota, carrying lifetime average of 124% and a high of 200% attainment● Awarded Q2 2021 Top Performer with 116% attainment● Generated a total of $9.1M in pipeline across 354 opportunities in 10 months, which led to $1.19M in closed-won business● Generated $1.9M in pipeline for enterprise segment, $4M for mid-market segment, and $3.2M for growth segment● Selected by management to serve as Team Captain for IB West I, supporting day-to-day initiatives that improved overall team productivity (30% increase in team attainment in 1 month)● Partnered with 6 AEs in OB Pilot Program to generate additional pipeline for Growth segment via install-prospecting, cross-selling, and outbound prospecting into greenfield accounts; contributing to $362k in pipeline generated in 2 months● Selected to partake in 4 Pilot Programs (Drift, 2 Outbound Pilots, and Twizzy), providing data-driven feedback and results that would ensure a positive experience ahead of wider rollout● Maintained average Customer Satisfaction Score of 4.68/5, and average AE Feedback Score of 4.34/5● Served as a Buddy Mentor for new hires and supported onboarding by facilitating training sessions● Served on SDR Interview Panel, supporting growth and hiring for our Inbound organization Show less

  • Senior Sales Rep - Team Lead

    Mar 2023 - Feb 2024

  • Outbound Sales Representative - Team Lead

    Dec 2022 - Mar 2023

  • Outbound Sales Representative

    Nov 2021 - Dec 2022

  • Inbound Sales Development Representative

    Jan 2021 - Nov 2021
• 

  Samsara

  Mar 2024 - now

  • Enterprise Account Development - Team Lead

    Aug 2024 - now

  • Enterprise Account Development

    Mar 2024 - Aug 2024